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Phil Kirschner

Senior Expert, New York

Advises executive leadership teams on future, post-pandemic workplace strategies, including the leadership behaviors and change management systems necessary to minimize resistance and accelerate adoption of new ways of working

Phil

Phil is a senior expert in the firm’s Real Estate and People and Organizational Performance Practices. He has led multiple, large-scale workplace transformations, using new occupancy and flexible working policies, modern-space standards, and advances in mobile technologies to address evolving work and workplace preferences, increase workplace utilization, and improve occupancy expense efficiency.

Examples of his recent work include the following:

  • empowering members of the post-COVID-19, future-workplace planning team for a Fortune 500 technology company by developing employee journeys, workplace configuration benchmarks, flexible office and coworking strategies, and remote-working policies
  • inspiring the teleworking and workplace-mobility transformation of a major US state agency through creation of a “north star” vision, increasing capacity of a new headquarters by 30 percent, introducing new collaboration tools, and fostering a culture of increased innovation and risk taking
  • leading the executive and employee discovery activities to define a “footprint for the future” for the corporate HQ of a real-estate developer with $45 billion in assets under management; redesigned the employee and client experience, embedded a community-connection team and “living lab” for piloting new workplace technologies
  • creating an industry-leading “smart working” program for a global financial-services firm that improved employee engagement, reduced voluntary attrition, and increased building capacity for over 15,000 staff in seven countries

Prior to McKinsey, Phil was a workplace strategy executive at WeWork Management, Jones Lang LaSalle, and Credit Suisse Group.

Published work

The office of the future: A whole new (floor) plan,” McKinsey & Company, July 2022

Returning to the office can be a choice, not a challenge,” blog entry, McKinsey & Company, July 2022

Americans are embracing flexible work—and they want more of it,” McKinsey & Company, June 2022

How virtual work is accelerating innovation,” McKinsey & Company, June 2022

Reimagining the future of financial-services headquarters,” McKinsey & Company, May 2022

Designing the workplace of tomorrow: lessons from life sciences,” blog entry, McKinsey & Company, March 2022

Podcasts

Rethinking the future of offices,” Looking Forward: Conversations about the Future of Work, 2022

Why Return to the Office? Exploring the Value and Purpose of the Future Workplace by McKinsey Senior Expert, Phil Kirschner,” Workplace Innovator, 2022

WeLearn: Lessons From WeWork by Mckinsey Senior Expert, Phil Kirschner,” #WorkBold Podcast, 2022

Is your coworking space really ready for enterprise clients?,” Everything Coworking, 2021

PAST EXPERIENCE

WeWork Management
Vice president, enterprise experience and workplace strategy

Jones Lang LaSalle
Senior vice president and national director, workplace strategy consulting

Credit Suisse Group
Director, Americas’ head of workplace strategy, corporate real estate

EDUCATION

Washington University in St. Louis
BS, computer science