Hamza Khan

About Hamza

Hamza is the coleader of McKinsey’s Marketing & Sales Practice in the UK and Ireland. He advises leading organizations on delivering digital and growth transformations. Hamza focuses primarily on e-commerce, digital ecosystems, sales and channel transformations, and agile capability building, and serves companies across multiple sectors in Europe and the Middle East.

Examples of Hamza’s recent client work include the following:

• leading e-commerce transformations at multiple global consumer-goods companies, including defining the global channel strategy and financial ambition, developing the value proposition and a backlog of impact opportunities through targeted digital marketing and sales sprints, defining the agile operating model, and launching transformation governance to deliver at-scale e-commerce sales acceleration
• leading an e-commerce and omnichannel transformation at a Middle Eastern retailer—including the design and set-up of the digital organization and product teams, implementation of an agile operating model, design of the fulfillment model and technology architecture—and scaling e-commerce across more than seven countries, delivering five to six times uplift in online sales in the first few months
• driving a digital transformation at a global telecommunications company, including deploying agile-at-scale organization—with more than 2,000 full-time employees globally transitioned to date—delivering more than $50 million in digital marketing and e-commerce quick-win value, and implementing program governance to scale and sustain the impact
• leading digital ecosystem strategies for several organizations, identifying and prioritizing target opportunities beyond the ‘core’ business; developing value-creation, customer engagement and partnership strategy for target opportunities; and launching strategic cross-sector partnerships
• defining a market-entry strategy for a global food ingredients company moving into foodservice, developing a value proposition based on customer research, defining a target product portfolio and market rollout plan, developing the channel strategy and distribution plans, and launching the new business

Before joining McKinsey, Hamza worked at a multinational consumer financial services company as a corporate account manager. He is passionate about using the power of technology to drive positive social change, and serves on the advisory board for a mental-health focused startup in Pakistan.