This is a profile image of Paul Jenkins

Paul Jenkins

Senior Partner, Oslo

Expert in digital transformation and helping clients develop new digital ventures, grow existing revenues, and improve efficiency of core operations

Paul

Paul helps organizations in a range of industries develop new digital ventures and improve performance of existing businesses through digital transformation. He brings extensive experience leading digital transformations for global companies with high aspirations, including those in sectors such as banking, insurance, entertainment, retail, agriculture and travel. By advising clients, Paul helps leading companies stay ahead of the competition by building capabilities and create seamless digital experiences for customers.

Recent examples of Paul’s work include the following:

  • helping to build and launch a new business venture in the agriculture market
  • leading a digital transformation for a large financial institution, which included digitization of all core end-to-end customer journeys, launching new digital propositions, and driving digital adoption across the customer franchise
  • supporting a real-estate company as it built a new digital experience that reinvented the journey for both customers and brokers
  • helping an expedition cruise company build and launch frictionless digital B2B platform to address all agent needs and scale it globally
  • supporting a fitness-industry group’s home fitness business build, including creating a new brand, developing customer content, designing and building the physical hardware, and finding the talent required to launch and grow the new business
  • rebuilding the digital-sales omnichannel platform for an airline
  • supporting a bank in the European market as it expanded its developmental and IT operations platform and focused on innovation while adopting cloud services

Published work

Opportunity knocks for Europe’s digital consumer: Digital trends show big gains and new opportunities,” McKinsey & Company, June 2022

What’s next for digital consumers,” McKinsey & Company, May 2021

Europe’s digital migration during COVID-19: Getting past the broad trends and averages,” McKinsey & Company, July 2020

The COVID-19 recovery will be digital: A plan for the first 90 days,” McKinsey & Company, May 2020

A new housing ecosystem: $3.8 trillion under one roof,” McKinsey Quarterly, April 2019

Deep insights, broad solutions: How banks can win in the vast housing ecosystem,” McKinsey & Company, June 2018

Lean management: New frontiers for financial institutions,” McKinsey & Company, 2011 (PDF–4.90 MB)

Past experience

Andersen Consulting
IT consultant

Education

Cambridge University
PhD, physical sciences

Manchester University
BSc, physical sciences