Running a Federal Transition

Article

How new leaders of federal agencies can set up a great front office

– Consciously shaping the relationship between the director and the deputy director is critical for effective governance.
Article

Seven tips for success for new chiefs of staff at federal government agencies

– Incoming chiefs of staff have a wide array of responsibilities to fulfill and need to define clear objectives for their tenure. These seven tips can help them successfully execute their roles.
Article

Navigating the first 100 days: Lessons from former US cabinet members

– Five management steps can help new US executive federal appointees ensure a successful first 100 days in office.
Article

Managing presidential transitions: Eight tips for taking care of the team

– People are your best asset in a transition. Eight best practices can help you to ensure that your team functions at the highest level during the short transition period.
Article

Managing presidential transitions: Five tips for agency review teams

– Agency review teams are often the largest function of governmental-transition organizations and critical for continuity of government. A few best practices can help maximize their effectiveness.
Article

Moving teams from campaign to transition: Five things to get right

– How the shift from campaigning to transitioning is managed can set the foundation for an administration.
Article

Government transitions during crisis: How new leaders can take charge

– Transfers of power are complex—in times of crises, especially so. Here are seven lessons for leaders at all levels of government transitioning into new roles.
Article

How to lead a successful government transition

– The government transition period between an outgoing and an incoming government leader is a remarkable opportunity to capitalize on the momentum of the election and lay the foundation for success. A six-step approach can set an incoming administration on the right path.

Leading in the Public Sector

Article

Tips for new government leaders: Unlocking diversity and inclusion

The COVID-19 crisis has created barriers to workplace diversity, equity, and inclusion. New government leaders can use proven approaches to address these issues and build the workplace of tomorrow.
Article

Scaling digital in the public sector: Building blocks for the future

– The upcoming government transition presents public-sector leaders with the opportunity to establish processes for successfully scaling digital technologies.
Article

Increasing decision-making velocity: Five steps for government leaders

– Government leaders can challenge the norms of how their organizations work and dramatically increase their decision-making speed and agility.
Article

How public-sector tech leaders can speed up the journey to the cloud

– Moving to the cloud is fraught with challenges. By answering five questions up front, public-sector leaders can ease and accelerate the journey.
Article

Building the tech-enabled government of the future—a ‘Day 1’ list of common pitfalls

– If you can recognize and avoid them, you can make your programs more successful—quickly. Start on your very first day.
Article

Transforming the US government’s approach to hiring digital talent

– Attracting digital talent to government jobs has been a challenge, with consequences felt throughout the COVID-19 crisis. Leaders can rethink their approach to build resilience for future crises.
Article

Rethinking public-sector contract negotiations to secure value for taxpayers

– Key negotiation practices can result in significant cost savings in public-sector procurement.
Blog Post

Fitter, flatter, faster: How unstructuring your organization can unlock massive value

– Organizing for the future requires adopting an operating model that is more dynamic, more flexible, and less structured than most companies use today. Following five steps can help companies unlock value by making their structure more agile.
Article

Lessons from the military for COVID-time leadership

– “Mission command” and other military principles can guide policy makers and business leaders thrust into crisis.
Survey

Decision making in the age of urgency

– Decision making takes up a lot of time, much of it used ineffectively. New survey results offer lessons for making quick, high-quality decisions that support outperformance.
Article

Advice from Silicon Valley: How tech-sector practices can promote innovation in government

– Public-sector leaders recently met with leaders from the region’s most innovative companies to learn about their culture of innovation firsthand. Here’s what they heard.
Article

Elements of a successful government transformation

– Five essential disciplines can more than triple the success rate of public-sector change efforts.
Article

How the public sector can remain agile beyond times of crisis

– Public-sector organizations have shown they can be nimble in a crisis. Focusing on agility could help them keep pace with changing needs during challenges—and beyond.

COVID-19

Article

Winter is coming: What’s next in COVID-19 testing

– The upcoming flu season in the Northern Hemisphere is expected to increase demand for COVID-19 testing. Decision makers may ask: Will there be enough flexible testing capacity to respond to global demand and avoid second lockdowns?
Article

When will the COVID-19 pandemic end?

– Europe and the United States have entered the endemic stage of the COVID-19 outbreak: the virus is widespread, is significantly less fatal than it was in 2020, and is spurring only limited changes in public behavior. These endemic conditions are likely to continue through the summer and autumn, unless and until immunity-evading new variants emerge. As immunity wanes, however, the next stage remains highly uncertain. In this update, we discuss the outlook, the current and potential future use of boosters and therapeutics, and the shifts in response strategies to the COVID-19 crisis around the world. We also introduce the McKinsey COVID-19 Immunity Index—a tool for understanding a community’s current level of risk from the disease.
Article

Preventing future waves of COVID-19

– After seven months of responding to the pandemic, we have learned some things. Here are some of the key lessons and how to apply them.
Article

Insights on racial and ethnic health inequity in the context of COVID-19

– McKinsey’s Center for Societal Benefit through Healthcare shares insights on underlying health inequities that contribute to the disproportionate impact of COVID-19 on communities of color and vulnerable populations.
Article

Lessons from the past on how to revive the US economy after COVID-19

– Examining what worked in response to previous crises can help policy makers as they make plans to revive economic activity.
Article

Coronavirus: 15 emerging themes for boards and executive teams

– Board directors and executives can pool their wisdom to help companies grapple with the challenge of a lifetime.
Article

Reopening safely: Sample practices from essential businesses

– The safety protocols of hospitals, grocery stores, and other establishments that stayed open during the COVID-19 pandemic can offer ideas for businesses preparing to welcome employees and customers back.

Digitizing Government

Article

Managing large technology programs in the digital era

– To successfully implement large technology systems, first accept the complexity, and then take these six actions.
Article

The next chapter: Driving technology leadership in the public sector

– Leadership transitions are an opportune time for public-sector CIOs to accelerate technology modernization using our three-vector strategy.
Article

Scaling digital in the public sector: Building blocks for the future

– The upcoming government transition presents public-sector leaders with the opportunity to establish processes for successfully scaling digital technologies.
Article

When governments turn to AI: Algorithms, trade-offs, and trust

– Artificial intelligence can help government agencies solve complex public-sector problems. For those that are new at it, here are five factors that can affect the benefits and risks.
Article

Automation in government: Harnessing technology to transform customer experience

– Automation can enable governments to provide outstanding levels of customer experience, driven by innovations that are as sensitive to people as they are to technology.
Article

A dual cybersecurity mindset for the next normal

– As companies extend commitments to remote workforces, cybersecurity teams need to address new risks while helping create business value in the next normal.
Article

Capturing value from IT infrastructure modernization in the public sector

– Government agencies have struggled to match the private sector in modernizing IT infrastructure. By reimagining the business case and executing more effectively, they can unlock value through greater efficiency and improved performance.

Economy

Article

Effectively implementing President Biden’s supply-chain review

– President Biden’s February 24, 2021, executive order calls for reviews of critical US supply chains. We share lessons and suggestions from our experience in building supply-chain resilience.
Article

What executives think about the economy: 2004 to now

– This continually updated interactive tracks how executives around the world have viewed economic conditions and the economic prospects of their companies, and how those views have differed over time and across industries, regions, and types of company.
Article

COVID-19: Saving thousands of lives and trillions in livelihoods

– Ending lockdowns alone won’t restore confidence or growth. Only when the novel coronavirus is under control will economic growth resume.
Article

Reimagining the postpandemic economic future

– As the COVID-19 crisis continues to devastate US lives and livelihoods, policy makers are challenged to emerge from it in a way that lays a foundation for a strong, healthy economy in the long run.
Report - McKinsey Global Institute

Risk, resilience, and rebalancing in global value chains

– Companies need an understanding of their exposure, vulnerabilities, and potential losses to inform resilience strategies.
Report - McKinsey Global Institute

Making it in America: Revitalizing US manufacturing

– The erosion of US manufacturing isn’t a foregone conclusion. The decade ahead—with increased demand, new technology, and value chain optimization—will give the sector a chance to turn around.

Education

Article

Reimagining a more equitable and resilient K–12 education system

– Responding to the changes that the COVID-19 crisis has wrought on education systems around the world requires building on what we know works, as well as looking ahead to what we know students will need.
Article

Back to school: A framework for remote and hybrid learning amid COVID-19

– As school systems prepare to reopen, here’s how to create a safe and effective learning environment for everyone.
Article

COVID-19 and student learning in the United States: The hurt could last a lifetime

– New evidence shows that the shutdowns caused by COVID-19 could exacerbate existing achievement gaps.

Climate change

Interactive - McKinsey Quarterly

The 1.5-degree challenge

– Holding warming to 1.5°C above preindustrial levels could limit the most dangerous and irreversible effects of climate change.
Article - McKinsey Global Institute

Will infrastructure bend or break under climate stress?

– Infrastructure is the backbone of the global economy, connecting people, enhancing quality of life, and promoting health and safety. But climate change is revealing infrastructure vulnerabilities.
Report - McKinsey Global Institute

Climate risk and response: Physical hazards and socioeconomic impacts

– How could Earth’s changing climate impact socioeconomic systems across the world in the next three decades? A yearlong, cross-disciplinary research effort at McKinsey & Company provides some answers.

Racial equity

Article - McKinsey Institute for Black Economic Mobility

It’s time for a new approach to racial equity

– Despite decades of efforts by public-, private-, and social-sector organizations, racial inequity has only increased. Can a concerted, coordinated effort reverse this trend?
Article - McKinsey Institute for Black Economic Mobility

Building supportive ecosystems for Black-owned US businesses

– The right business ecosystems can mitigate or negate the effects of structural obstacles to business building for Black business owners—and add $290 billion in business equity.
Article

Racial equity in financial services

– The financial services talent pipeline shows a lack of representation of people of color, most acutely at senior levels. Changes in three key areas can help companies make progress.
Article

How COVID-19 has impacted Black-white financial inequality

– COVID-19 has disrupted everything from economic markets to personal finances, but not everyone feels its effects equally.
Report - McKinsey Institute for Black Economic Mobility

The economic impact of closing the racial wealth gap

– The persistent racial wealth gap in the United States is a burden on Black Americans as well as the overall economy. New research quantifies the impact of closing the gap and identifies key sources of this socioeconomic inequity.

Good Government

Article

Fighting identity theft in benefit claims and payments

– US government agencies are using analytics to mitigate fraud at scale and ensure benefits get into the hands of citizens who need them most.
Article

Rethinking public-sector contract negotiations to secure value for taxpayers

– Key negotiation practices can result in significant cost savings in public-sector procurement.
Article - McKinsey Quarterly

The public sector gets serious about customer experience

– As public expectations rise, government agencies are doubling down on improving service delivery to delight their customers.
Article

Cracking down on government fraud with data analytics

– New data tools are giving government agencies the upper hand in taming fraud, waste, and abuse. Lessons from scaled approaches show how to capture the hundreds of billions of dollars at stake.
Article

How to create win-win public outsourcing contracts

– To structure and manage complex contracts with the private sector, governments must have a range of skills and expertise. Six success factors are critical to these efforts.

Healthcare

Article

The great acceleration in healthcare: Six trends to heed

– Next generation care management, health for all, consolidated care delivery, and reform efforts are among the trends that may shape healthcare in the years ahead.
Video

Healthcare in 2020 and beyond

– In this video, Penny Dash and Shubham Singhal, two leaders of McKinsey’s Healthcare Systems & Services Practice, reflect on how COVID-19 is transforming the healthcare industry. A transcript of their remarks follows below.
Article

Not the last pandemic: Investing now to reimagine public-health systems

– The COVID-19 crisis reminds us how underprepared the world was to detect and respond to emerging infectious diseases. Smart investments of as little as $5 per person per year globally can help ensure far better preparation for future pandemics.
Article - McKinsey Global Institute

How prioritizing health could help rebuild economies

– The COVID-19 pandemic has given the world a once-in-a-generation opportunity to advance broad-based health and prosperity.
Article

Understanding the impact of unmet social needs on consumer health and healthcare

– Income, employment, education, food security, housing, transportation, safety, and social support are all factors that affect health and well-being.

Public Finance

Article

Adapting tax collection for uncertain times

– In response to the economic uncertainty caused by the pandemic, many tax authorities are considering new approaches to tax management, adjusting their collections strategies to reflect the new reality.
Article

Closing the $30 trillion gap: Acting now to manage fiscal deficits during and beyond the COVID-19 crisis

– Countries can not only take immediate steps to create a credible debt story for funding the deficit but also consider a portfolio of interventions to ensure their longer-term financial sustainability.
Blog Post

Bill payment trends in the United States

– A look at how US financial decision makers are paying bills and their plans for spending government support funds during the COVID-19 crisis.
Blog Post

The expanding US retirement landscape: Implications of the SECURE Act on financial services companies

– A look at the potential impact of what would be one of the most significant changes to the US retirement landscape.

Public Infrastructure and Transportation

Article

Reimagining infrastructure in the United States: How to build better

– Infrastructure agencies need to prepare for two very different scenarios—a sharp rise in funding or a precipitous drop.
Article

The rising advantage of public-private partnerships

– In the United States, governments are increasingly turning to public-private partnerships (P3s) to implement public infrastructure... works. Here’s why the benefits of P3 for project delivery, not just financing, will continue to shift the market in this direction.

Workforce

Article

Women in the Workplace 2022

– Women leaders are switching jobs at the highest rates we’ve ever seen, and ambitious young women are prepared to do the same. To make meaningful and sustainable progress toward gender equality, companies need to go beyond table stakes. That’s according to the latest Women in the Workplace report from McKinsey, in partnership with LeanIn.Org.
Interview

Reskilling for a changing economy: A discussion with Glenn Youngkin

– Youngkin, chair of the Virginia Ready Initiative, talks about easing unemployment and strengthening Virginia’s economy by connecting people with training, financial support, and job opportunities.
Report

A government blueprint to adapt the ecosystem to the future of work

– Digital and artificial intelligence technologies will likely have a substantial economic and social impact. Governments can act now to create shared prosperity and better lives for all citizens.
Article - McKinsey Institute for Black Economic Mobility

The future of work in black America

– Research shows that automation trends may be widening the racial wealth gap. This article reveals possible interventions that may help African American workers prepare for the future.
Report - McKinsey Global Institute

The future of work in America: People and places, today and tomorrow

– The health of local economies today will affect their ability to adapt and thrive in the automation age.