Back to The best of McKinsey's 2020 insights, according to our Gen Z colleagues

Haneul Ryoo

I am a business analyst based in Washington, DC, and a first-generation Korean-American professional from South Dakota who’s passionate about helping public- and social-sector clients harness innovative digital technologies and ideas to drive impact.

Why I chose these pieces

I joined McKinsey because of the incredible opportunities available for me to bring meaningful change to the public and social sectors. These pieces resonate with many dimensions of my passion and knowledge—from artificial intelligence (AI) in government to diversity and inclusion. These pieces not only are valuable nuggets of knowledge but also a great reminder of how diverse the firm’s work is.

My picks

Podcast

Why governments need an AI strategy: A conversation with the WEF’s head of AI
– The strengths and weaknesses of individual economies vary. But if artificial intelligence is to fulfill its promise, every country needs a plan for how best to use it.
Article

COVID-19 and advancing Asian American recovery
– Asian American communities have been disproportionately affected by the pandemic. Stakeholders in the public, private, and social sectors can help spur their recovery and promote greater equity.
Interactive

Diversity wins: How inclusion matters
– The business case for inclusion and diversity is growing stronger than ever.
Interview - McKinsey Quarterly

Leading with purpose and humanity: A conversation with Hubert Joly
– Best Buy’s former chairman and CEO reflects on a business’s reason for being by defining it around purpose and humanity, the link to competitive advantage, and managing shareholders and stakeholders during a crisis and beyond.
Article

Making a difference with data: What it can mean for food banks
– Using data to forecast food insecurity helped one food bank prepare for the worst.
Article

Automation in government: Harnessing technology to transform customer experience
– Automation can enable governments to provide outstanding levels of customer experience, driven by innovations that are as sensitive to people as they are to technology.
Survey

Understanding organizational barriers to a more inclusive workplace
– Survey results show that many employees do not feel fully included at work and want their organizations to do more to advance inclusion and diversity. To do so, companies can address four factors.
Podcast

Getting the feels: Should AI have empathy?
– Marketing and technology author Minter Dial explains how empathy can benefit businesses and artificial intelligence applications.

Tanner Snider

Senior Business Analyst, Chicago
See his picks

Ana Terán

Business Analyst, Panama
See her picks

Angelos Geranmayeh

Business Analyst, Johannesburg
See his picks

Chris McCorkle

Business Analyst, Washington, DC
See his picks

Malika Oak

Business Analyst, New Jersey
See her picks

You’ve met a few of our Gen Z colleagues. If you’d like to learn more about how this new class thinks and acts, see a few McKinsey insights that take on ways companies can engage with this important consumer segment: “‘True Gen’: Generation Z and its implications for companies,” “Meet Generation Z: Shaping the future of shopping,” “What makes Asia–Pacific’s Generation Z different?,” and “The young and the restless: Generation Z in America.”

Mike Borruso, Torea Frey, Mona Hamouly, LaShon Malone, Philip Mathew, and Nathan Wilson, of McKinsey Global Publishing, helped bring this project to life.

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