McKinsey Classics

Leading with Inner agility

Confronting complexity during transformative times

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The strategic moves behind successful new CEOs
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What shoppers really want from personalized shopping
Perfecting your approach to personalized marketing
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How to confront uncertainty in your strategy
How your company’s strategy can beat the odds by embracing uncertainty
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Controlling machine-learning algorithms and their biases
Overcoming bias in machine learning
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Unlocking the potential of frontline managers
Redefining the frontline manager
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Bots, algorithms, and the future of the finance function
The CFO’s guide to digitizing the finance function
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A shop worker handing a bag to a smiling client
The case for emotional intelligence in customer service
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Creativity’s bottom line: How winning companies turn creativity into business value and growth
Are creative companies profitable companies?
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Increasing your appetite for risk
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Businesswoman walking up staircase in modern lobby
Getting executive transitions right
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Not all systems and data are created equal
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Dispelling the mystery of zero-based budgets
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How a great customer experience creates value
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How to be a better leader
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Digitizing the risk function
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The real meaning of shareholder value
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Getting beyond bureaucracy in human resources
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Keeping customers happy in hard times
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How the best labs manage talent
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The risk function of the future
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A more productive environment for everyone
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Four principles of effective storytelling on social media
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The future of global economic growth
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How to make scenario planning more effective
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Having difficulty keeping your employees?
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The soft side of growth
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How companies use agile to transform their data infrastructure and processes
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Managing the people side of risk
Managing the people side of risk
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Rethinking the role of the strategist
What kind of strategist does your company need?
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Teamwork at the top
Teamwork at the top
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Data analytics for top teams
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The four global trends
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