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Thomas Elsner


Works with companies to shape their core technology agendas and contribute to the success of their large-scale investments into technology and digital

Thomas coleads McKinsey’s European technology strategy and management work, helping companies in a range of industries define their business and technology strategy. He focuses on shaping organizations’ core technology agendas and helping their large-scale investments into technology and digital succeed. Thomas brings his passion for using the tools of technology for performance improvement to his work helping organizations shape and deliver large-scale transformational change, digitization, and cost savings.

Examples of Thomas’ recent work include the following:

  • developing an IT-infrastructure-target operating model for a leading global airline and driving the execution of the subsequent €50 million transformation program
  • carving out the IT function of a subsidiary of a market-leading insurance company across more than 25 countries, covering IT infrastructure and an application landscape refresh through a transfer to an internal service provider and outsourcing partners
  • developing a new IT-target operating model for a leading global medtech company
  • designing and launching an IT transformation program for a leading global airline, including repositioning of internal IT-service providers
  • developing strategic options for a midsized IT infrastructure and application services provider including driving the parent group's internal IT consolidation
  • designing and executing an efficiency program for a European IT-infrastructure services provider to redefine the customer interaction model and identify run-rate savings of more than 20 percent
  • ideating cloud and IT-infrastructure scenarios for a €100 billion plus consortium of European companies
  • designing a €1 billion midmarket digitization business, building on a nucleus of a company’s existing IT-services and IoT assets


Five key questions to get a tech transformation right,” McKinsey & Company, July 2023

The Tech:Forward recipe for a successful technology transformation,” McKinsey & Company, December 2022

What CIOs need from their CEOs and boards to make IT digital ready,” McKinsey & Company, December 2021

Building a tech-services ecosystem to deliver products—not applications,” McKinsey & Company, July 2021

How airlines should manage IT failures and security breaches to improve operational stability,” McKinsey & Company, November 2019




Michigan Ross
MBA, corporate strategy, finance

Baden-Wuerttemberg Cooperative State University
BS, business information systems