This is a profile image of Roland Dillon

Roland Dillon


Advises leaders in the public and social sector on how to transform organizations to deliver better outcomes, improve resilience, and enhance organizational health

Roland is a partner in McKinsey’s Melbourne office and is a leader of the Public & Social Sector and Healthcare Systems & Services Practices in Australia and New Zealand. He works with leaders, policymakers, and governments on transforming their organizations, particularly on capability building and organizational health.

Roland is deeply committed to helping leaders in the public and social sector achieve their full potential and leads global research on what makes public-sector transformations succeed. He is also a member of McKinsey’s Center for Government.

Recently, Roland became involved with public-sector crisis response and resilience, which includes support for multiple federal and state governments on COVID-19 response and recovery, disaster response, and building community resilience.

Roland is deeply passionate about supporting Australia’s not-for-profit sector and has worked with numerous management teams and boards on mission delivery, organizational alignment, and capability development. He is a frequent speaker on topics relating to talent and capability in this sector.

Prior to McKinsey, Roland worked as a lawyer and policymaker in multiple governmental departments.


Supporting resilience and preventing burnout in nonprofits,” McKinsey & Company, April 2023

Employees on the move: How to keep and attract talent,” McKinsey & Company, October 2022

Transforming government in a new era,” McKinsey & Company, September 2022

Facing crises, forging trust: An interview with Australia’s Major General Andrew Hocking,” McKinsey & Company, May 2022

Building from purpose: Unlocking the power of Australia’s not-for-profit sector,” McKinsey & Company, November 2021

Collaboration in crisis: Reflecting on Australia’s COVID-19 response,” McKinsey & Company, December 2020

Putting people at the heart of public-sector transformations,” McKinsey & Company, March 2019

Building a one-stop shop for government services in Australia,” McKinsey & Company, December 2018

A small nudge to create stunning team results,” McKinsey & Company, October 2018

Transforming policing: An interview with Mike Bush, New Zealand’s police commissioner,” McKinsey & Company, September 2018

Elements of a successful government transformation,” McKinsey & Company, July 2018

A smarter approach to cost reduction in the public sector,” McKinsey & Company, June 2018

Delivering for citizens: How to triple the success rate of government transformations,” McKinsey & Company, May 2018

How governments can be more effective by reallocating their resources,” McKinsey & Company, March 2018


Department of Environment, Land, Water, and Planning
Policy advisor

Policy advisor



Columbia University School of International and Public Affairs
MPA, environmental science and policy

Monash University