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Roland Dillon


Works with leaders at the intersection of private, public, and nonprofit sectors on talent and operating model transformations to create enterprise value and social impact

Roland is passionate about helping organizations become more resilient and adaptable. Roland leads McKinsey’s leadership, talent, and operating model work across the Asia-Pacific region with a special focus on the public and resources sectors.

As a leader of the People & Organizational Performance Practice, Roland works with organizations to help transform their operating models to improve outcomes, navigate disruption, and integrate new ways of working.

He is a global leader of the public sector talent and capability practice and is on the board of the McKinsey Center for Government. Roland also serves as faculty for many of McKinsey’s signature programs, including the Australian Major Projects Leadership Academy and the Executive Leadership Program.

As leader of the social impact practice, Roland is the founder and lead partner of McKinsey’s Mission Delivery program, which has supported more than 10,000 social-sector leaders. He also works with numerous nonprofit management teams and boards on organizational health.

Some examples of Roland’s recent work include:

  • supporting multiple federal and state governments with public health response and recovery, disaster response, and building community resilience
  • leading the operating model transformation for a global resources company to support the integration of legacy and new businesses
  • leading multiple outcome-based expenditure reviews for federal and state governments
  • designing and delivering multiple at-scale leadership and capability programs for leaders
  • supporting workforce planning and transformation across a national social service provider

Prior to McKinsey, Roland worked as a lawyer and policy maker in both federal and state governments.


Shaping tomorrow’s talent agenda for the public sector,” McKinsey & Company, March 2024

Supporting resilience and preventing burnout in nonprofits,” McKinsey & Company, April 2023

Employees on the move: How to keep and attract talent,” McKinsey & Company, October 2022

Transforming government in a new era,” McKinsey & Company, September 2022

Facing crises, forging trust: An interview with Australia’s Major General Andrew Hocking,” McKinsey & Company, May 2022

Building from purpose: Unlocking the power of Australia’s not-for-profit sector,” McKinsey & Company, November 2021

Collaboration in crisis: Reflecting on Australia’s COVID-19 response,” McKinsey & Company, December 2020

Putting people at the heart of public-sector transformations,” McKinsey & Company, March 2019

Building a one-stop shop for government services in Australia,” McKinsey & Company, December 2018

A small nudge to create stunning team results,” McKinsey & Company, October 2018

Transforming policing: An interview with Mike Bush, New Zealand’s police commissioner,” McKinsey & Company, September 2018

Elements of a successful government transformation,” McKinsey & Company, July 2018

A smarter approach to cost reduction in the public sector,” McKinsey & Company, June 2018

Delivering for citizens: How to triple the success rate of government transformations,” McKinsey & Company, May 2018

How governments can be more effective by reallocating their resources,” McKinsey & Company, March 2018


Department of Environment, Land, Water, and Planning
Policy advisor

Policy advisor



Columbia University School of International and Public Affairs
MPA, environmental science and policy

Monash University