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Reinhard Hoell

Serves banks and payment companies on developing and executing strategic growth plans, improving operations, managing change, and scaling innovation

Reinhard is a partner in McKinsey's Düsseldorf office. He focuses on financial services, helping retail and corporate banks, payments specialists, fintechs, and other companies across Germany, Europe, and beyond address strategy, digital, and organizational issues.

Examples of Reinhard’s recent client work include the following:

  • supporting a German bank on its retail and corporate payment strategy
  • designing the build of a new payment scheme for a global payment company
  • working with a European bank on its retail banking strategy
  • advising a specialist payment company on development and strategic growth
  • diagnosing and improving critical gaps in organizational, governance, and digital for a regional bank
  • helping a German with a rapid-E2E-digitalisation effort across its retail and corporate units
  • supporting a European workout specialists in its portfolio and risk appetite planning

Reinhard is passionate about working with established and new financial institutions to drive transformation in a new, increasingly digital world.

Published Work

Airline retailing: How payment innovation can improve the bottom line,” McKinsey & Company, September 2022

Business mobility payments: On the road to change,” McKinsey & Company, July 2022

"Supply-chain finance: A case of convergent evolution?", McKinsey Global Payments Report, McKinsey & Company, October 2020

Building a successful payments system,” McKinsey & Company, September 2020

"Preparing for the next wave of payments consolidation", McKinsey Global Payments Report, McKinsey & Company, September 2019

A perspective on German payments,” McKinsey & Company, September 2019

Global transaction banking: The $1 trillion question,” McKinsey & Company, September 2019

A vision for the future of cross-border payments,” McKinsey & Company, SWIFT, October 2018

As value creation reshapes payments, can banks catch up with specialists?”, McKinsey & Company, October 2018

PSD2: Taking advantage of open-banking disruption,” McKinsey & Company, January 2018

Past experience

Standard Bank of South Africa
Credit portfolio manager

Lehman Brothers


University of Cambridge

École Normale Supérieure
MRes, biology

University of St Andrews
BSc, biology and economics