Hannah is a partner at McKinsey’s San Francisco office and a leader within tech and AI. She specializes in advising cutting-edge software tech organizations and consumer tech brands on leveraging AI and technology innovation to shape winning product strategies, drive adoption, and refine go-to-market approaches that accelerate speed-to-value and build best-in-class digital experiences for billions of users.
She coleads the firm’s software tech and product excellence work for consumer retail. This global team serves leading e-commerce, retail, branded goods, software, and consumer technology organizations on frontier technology topics, such as AI-driven software product development and agentic commerce. She not only advises tech and business leaders on large-scale technology transformations, but helps build real AI products and solutions through QuantumBlack, AI by McKinsey.
Her work spans North America, Europe, and Asia–Pacific, where she supports a diverse portfolio of clients ranging from pre-IPO innovators to the world’s largest tech conglomerates, digital platforms, and consumer organizations
Recent examples of Hannah’s work include:
- overseeing a multiyear product operating model and tech innovation-driven growth transformation for a leading consumer tech player
- building consumer and employee-facing AI experiences (e.g., alternative product recommender) for a leading North American retailer
- crafting an AI-powered digital twin for end-to-end inventory flows of a globally leading retail brand
- defining a tech strategy and product roadmap for the consumer vertical at a global tech player
- leading the product acceleration effort for priority retail/consumer accounts at a software company
- developing the strategy and leading execution of a new software business build for a tech player, including product, engineering, and go-to-market motions
Hannah is a frequent author and speaker on technology innovation, the evolution of the CTO role, and AI’s impact on the workplace. Her insights have been featured, for example, in Harvard Business Review and Forbes. She is a contributor to the firm’s AI and tech research, often in collaboration with academic partners such as Stanford HAI. She also supports the firm’s research on women in the workplace, in partnership with LeanIn.Org.
Hannah has a combined background of academic and industry experience, having previously worked at Google, earned a PhD in technology management with a focus on AI-powered business models, and authored “The Digital Transformer’s Dilemma,” a Wiley-published book on digital transformation. Hannah first joined the firm in its German office in 2016. She has been part of its Bay Area offices—and an active member of the vibrant local tech community—since 2020.
