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Florian Neuhaus


Advises major European and North American logistics, parcel, and passenger-rail companies on their transportation and logistics strategies


Florian is deeply knowledgeable in the future of operations in the travel, logistics, and infrastructure sector. He brings insights to clients around the globe on how e-commerce and digitization will affect logistics and parcel operations as well as freight forwarding.

Florian is one of the initiators and leaders of McKinsey’s Strategic Network Analytic Center, which leverages its members’ deep industry and advanced-analytics expertise to answer complex network questions.

Examples of his recent client engagements include the following:

  • supporting major postal and parcel companies in Asia, Europe, and North America in optimizing their hub networks and last-mile operations to capture the e-commerce opportunity, projects that included building or upgrading more than 100 sorting facilities, doubling network capacity, and redesigning the delivery-base network with approximately 100 new locations
  • leading a major distribution company in North America in its transformation to become more customer focused and address issues related to e-commerce
  • helping a waste broker in North America optimize its transportation network, including the routing sector, reducing cost by more than 10 percent
  • supporting a major global air and ocean forwarder with its transformation and goal of doubling earnings before interest and taxes
  • helping a European railway company improve operations, particularly on-time performance, by 10 percent


Last-mile package delivery in 2030,” McKinsey & Company, December 2019

Published work

Unlocking the omnichannel opportunity in contract logistics,” McKinsey & Company, March 2021

Global freight flows after COVID-19: What’s next?,” McKinsey & Company, July 2020

Same-day delivery: Ready for takeoff,” McKinsey & Company, January 2020

The endgame for postal networks: How to win in the age of e-commerce,” McKinsey & Company, May 2019

Automation in logistics: Big opportunity, bigger uncertainty,” McKinsey & Company, April 2019

Distraction or disruption? Autonomous trucks gain ground in US logistics,” McKinsey & Company, December 2018

Technology delivered: Implications for cost, customers, and competition in the last-mile ecosystem,” McKinsey & Company, August 2018

How customer demands are reshaping last-mile delivery,” McKinsey & Company, October 2016


The University of Chicago Booth School of Business
MBA, finance, accounting

University of St. Gallen
BA, economics