This is a profile image of Ben Fletcher

Ben Fletcher

Senior PartnerSydney

Brings deep expertise in commercial transformation topics, including strategic marketing and marketing & sales organisation design

A leader in our Marketing & Sales Practice, Ben advises companies on how they can achieve above-market growth. Ben focusses on marketing & sales transformations across various industries including telecom, banking, and B2B and brings deep expertise in capability building and operating model redesign. In broader commercial transformations, he recently helped a prominent telecom provider and a leading distributor to achieve significant performance uplifts in a rapid time frame.

Additional examples of Ben’s recent work includes:

  • Leading margin expansion work in both transactional and large contract environments, establishing repeatable improvement approaches and coaching internal change agents
  • Conducting sales transformations of large distributed sales forces, with a focus on capability building
  • Designing and implementing a new approach to delivering change in a major financial institution, radically reducing lead-times and lifting impact

As a New Zealander living in Australia, Ben is passionate about increasing the connections between both countries. He specialises in working with companies with operations on both sides of the Tasman. In addition, he supported and presented at the 2015 Australia New Zealand Leadership Forum on increasing both these nations’ connections with the world.

Published work

Into all problem-solving, a little dissent must fall,” McKinsey & Company, February 2023

Employees on the move: How to keep and attract talent,” McKinsey & Company, October 2022

Engaging boards on the future of marketing,” McKinsey Quarterly, February 2015


Stanford University

University of Auckland
BA/LLB (Hons.)