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Alex Dichter

Senior PartnerBoston

Helps airlines, airline-services companies, and aerospace firms develop profitable strategies and improve global operations

Alex serves as the managing partner of our Boston office. Alex’s leadership of McKinsey’s Travel, Logistics & Infrastructure Practice entails supporting clients on many fronts, from strategy development to regulatory reform efforts. As is fitting for a pilot, Alex has assisted airlines and aerospace companies around the world, most recently in bipolar efforts in Canada and Chile.

Alex’s recent work reflects the operating and cost challenges that commercial carriers as well as charter carriers face in today’s travel industry. He recently supported the top management team of a large Latin American airline group in a successful transformation of their short-haul business model, eventually reducing costs by 34 percent and tripling EBITDA margins in 18 months. On the organization front, Alex led a McKinsey team in reorganizing a leading Asia-Pacific airline, working with the CEO and CFO to transform the airline from a functional organization to a series of autonomous business units.

Alex also assists governments in the area of aviation regulatory reform. He advised a Latin American agency in establishing a multi-year balanced scorecard for the aviation industry and helped develop a multiagency framework to implement and track regulatory and capability compliance.

Alex brings unique industry experience and operational insight to McKinsey and is a frequent contributor to knowledge-development efforts.

Published work

The snap back of travel: Airlines’ ability to keep pace,” McKinsey & Company, November 2022

Why rising fuel prices might not be as bad for the airline sector as it seems,” McKinsey & Company, July 2022

The six secrets of profitable airlines,” McKinsey & Company, June 2022

How air travel is evolving postpandemic,” McKinsey & Company, May 2021

Coronavirus: Airlines brace for severe turbulence,” McKinsey & Company, April 2020

Huānyíng to the new Chinese traveler,” McKinsey & Company, November 2018

Does your airline still cross seat belts? A ten-point lean checklist for leaders,” McKinsey & Company, August 2018

Travel and logistics: Data drives the race for customers,” McKinsey & Company, July 2018

Between ROIC and a hard place: The puzzle of airline economics,” McKinsey & Company, February 2017

The economics underlying airline competition,” McKinsey Quarterly, December 2013

Past experience

Continental Airlines
Pilot and instructor


Amos Tuck School at Dartmouth College

Embry Riddle Aeronautical University