The use of AI is becoming widespread across sectors and organizations, largely driven by the rapid adoption of gen AI. The share of survey respondents reporting that their organizations use AI reached 88 percent this year, an increase of ten percentage points from 2024, Senior Partner Alex Singla and coauthors note. However, most companies are still in the early phases of their AI journey: Only 7 percent of respondents indicated that AI had been fully scaled across their organizations. Broadening its use may require businesses to redesign workflows around AI capabilities and to establish platforms that will allow them to operate at scale.
Image description:
A line graph illustrates the reported use of AI in at least 1 business function from 2017 to 2025. The graph shows a steady increase in the use of AI from 20% in 2017 to 88% in 2025, with some fluctuations between 2019 and 2022, where the percentage dropped to 50% before rising again to 55% in 2023, 72% in 2024, and 88% in 2025. A second line, representing the use of gen AI, starts in 2023 at 33% and rapidly increases to 71% in 2024 and 79% in 2025. A footnote explains that the definition of AI use has evolved over time, from using AI in a core business part or at scale in 2017, to embedding at least 1 AI capability in business processes or products from 2018-2019, to adopting AI in at least 1 function from 2020 onward.
Note: This image description was completed with the assistance of Writer, a gen AI tool.
Source: McKinsey Global Survey on the state of AI, 1,993 participants at all levels of the organization, June 25–July 29, 2025.
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