March 29, 2021 – As businesses recover from COVID-19-related disruption and reimagine themselves for the next normal, they need to ask—and answer—five questions.

March 24, 2021 – An assessment of shareholder returns in the world’s four largest capital markets reveals how the global stock market fared in the face of the COVID-19 pandemic.

March 2, 2021 – Organizations that rapidly reinvented themselves in response to the pandemic can provide lessons on resilience.

February 9, 2021 – Here’s how leading companies can build a business that’s ready for tomorrow.

November 17, 2020 – The world is changing in fundamental ways, leading to dramatic shifts in the landscape of risks faced by businesses.

August 6, 2020 – Companies need an understanding of their exposure, vulnerabilities, and potential losses to inform resilience strategies.

June 15, 2021 – The next ten years will bring fundamental changes to our working world, and to adapt, employees in almost every role and industry will need to acquire new skills. The COVID-19 crisis has only accelerated these shifts. In this edition of The Next Normal, we explore how capability building will—and should—change in the years ahead.

April 30, 2021 – A new survey shows that skill building is becoming common practice, social and emotional skills are in demand, and there’s a recipe for successful skill transformations.

April 19, 2021 – Learning can be honed through practice. Here’s an effective strategy to continually learn, grow, and achieve development goals.

April 16, 2021 – Too often, training programs fail. Here’s how businesses can create a learning culture and invest in the capabilities that will help individuals and organizations thrive.

February 26, 2021 – To thrive in a fast-changing world, leaders must treat capability building as a strategic weapon, says McKinsey’s managing partner for North America.

January 8, 2021 – With skill shortages looming, companies need multiple tactics to close the capability gap. Here are three keys to action.

June 14, 2021 – Safeguarding lives and livelihoods in the next phase could usher in an age of health and prosperity.

April 5, 2021 – Employees expect their jobs to bring a significant sense of purpose to their lives. Employers need to help meet this need, or... be prepared to lose talent to companies that will.

January 11, 2021 – To better organize for a postpandemic future, leaders should embrace nine imperatives that collectively explain “who... we are” as an organization, “how we operate,” and “how we grow.”

November 3, 2020 – Almost 41 percent of Americans struggle with mental-health issues stemming from the COVID-19 pandemic, but many companies remain... ill equipped to address the problem.

May 19, 2020 – The business case for diversity, equity, and inclusion (DE&I) is stronger than ever. Taking a closer look at diversity... winners reveals what can drive real progress.

March 13, 2019 – Research shows that companies can improve short- and long-term performance by focusing on a small number of carefully selected... management practices.

April 13, 2021 – New data reveals that outperformers are ahead of the pack where it matters in insights, agility, talent, and tech.

February 24, 2021 – Designing great customer experiences is getting easier with the rise of predictive analytics.

February 16, 2021 – Fast-surfing consumers are trying out new brands, stores, products, and websites. Can loyalty programs keep pace?

December 7, 2020 – For happier customers and lower costs, companies need a better way to steer their digital-service transformations.

October 27, 2020 – Meeting new consumer needs and expectations is critical to post-COVID-19 business success. Here’s a proven formula for upgrading... customer experience.

Explore a collection of insights that dive deeper on consumer sentiment and behavior around the world, with views from the Americas,... Asia-Pacific, Europe, Africa, and the Middle East.

May 26, 2021 – The inaugural McKinsey American Opportunity Survey spotlights Americans’ views on economic opportunity, the obstacles they... face, and the path ahead to create a more inclusive economy.

April 28, 2021 – US leaders across sectors have an opportunity to improve economic performance—and bolster individual and community well-being—through... investments that embed equity into the development process.

April 28, 2021 – What makes the difference between a sustainability program that produces business value and one that doesn’t? A new survey... identifies practices that distinguish value-creating companies from others.

April 26, 2021 – Just as with other business priorities, stakeholder capitalism is a matter of execution. Here are five steps to get it right.

February 21, 2021 – Advancing racial equity in the workplace is a system-level challenge—ranging from the structural inequities of geography to underrepresentation... in industries and jobs that could create additional opportunity to the behaviors of the workplace itself.

January 12, 2021 – The Global Energy Perspective describes our view on how the energy transition can unfold, through four scenarios.