Leadership in a crisis: How leaders can support their organizations during the COVID-19 crisis and recovery


This collection of articles draws together McKinsey’s expertise on five behaviors to help leaders navigate the pandemic and recovery: organizing via a network of teams, displaying deliberate calm and bounded optimism, making decisions amid uncertainty, demonstrating empathy, and communicating effectively.

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Leadership in a crisis: Responding to the coronavirus outbreak and future challenges

– For many executives, the coronavirus pandemic is a crisis unlike any other in recent times. Five leadership practices can help you respond effectively.

Decision making in uncertain times

– The timeline for companies to react to the coronavirus has shrunk dramatically. Here are five principles that leaders can follow to make smart decisions quickly during the pandemic.

To weather a crisis, build a network of teams

– This dynamic and collaborative team structure can tackle an organization’s most pressing problems quickly. Here are four steps to make it happen.

A leader’s guide: Communicating with teams, stakeholders, and communities during COVID-19

– COVID-19’s speed and scale breed uncertainty and emotional disruption. How organizations communicate about it can create clarity, build resilience, and catalyze positive change.

How to demonstrate calm and optimism in a crisis

– Six practices can help leaders build their self-awareness and guide their organizations through the challenges ahead.

Tuning in, turning outward: Cultivating compassionate leadership in a crisis

– Four qualities—awareness, vulnerability, empathy, and compassion—are critical for business leaders to care for people in crisis and set the stage for business recovery.