Carter has served clients for more than 25 years across strategy, operations, and organization topics, and he is particularly adept at advising companies on large-scale transformations that integrate operations improvement with organizational change. His client work has spanned industrial, travel, airlines, logistics, energy, consumer goods, and telecom industries.
Inside the firm, Carter is a member of McKinsey’s Shareholders Council—our board of directors—and chair of a firm personnel committee. He previously served as the firm’s chief risk officer; co-chair of a senior development committee; managing partner for the firm’s southern office, including McKinsey’s locations in Atlanta, Austin, Charlotte, Dallas, Houston, and Miami; and the leader of the Organization Practice in the Americas.