This is a profile image of Sergey Kondratyuk

Sergey Kondratyuk

PartnerLondon

Helps global consumer-facing businesses achieve growth and redefine their business models through at-scale use of AI and technology

Sergey leads AI and advanced technology work for consumer-facing organizations, shaping how retailers and e-commerce businesses use AI to drive growth and value—from ambition-setting through execution.

He partners with senior executives to set bold AI aspirations and translate them into end-to-end transformation programs that reshape how organizations create value.

He has led global work across more than 15 markets, supporting both digital-native ecosystems and established players, including retailers and consumer businesses. His work centers on end-to-end AI enablement across core business domains such as commercial, marketing, product, and operations—spanning strategy, data and AI foundations, and operating-model design.

Before joining McKinsey, Sergey was active in entrepreneurship and the start-up ecosystem, an experience that continues to shape his pragmatic and innovation-driven approach. He also contributes thought leadership on the future of AI-enabled retail and consumer ecosystems, with a particular focus on the impact of agentic AI.

Sergey is based in London, where he lives with his wife. Outside of work, he enjoys power yoga, photography, and music.

Published Work

Merchants unleashed: How agentic AI transforms retail merchandising,” McKinsey & Company, January 2026

LLM to ROI: How to scale gen AI in retail,” McKinsey & Company, YouTube, August 2024

EDUCATION

National Research University - Higher School of Economics
BSc, Economics

University of London - London School of Economics
BSc, Economics and Finance