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Markus Hammer

Associate Director of Learning, Vienna
Has a passion for capability building with deep expertise in lean and green operations and the use of advanced analytics in operations; experienced in successful large-scale operations-transformation programs

About Markus

Markus leads a talented team of learning professionals that design, develop, and deliver our operations learning programs globally, targeting more than 3000 practitioners spread over more than 100 offices. As a seasoned, internationally experienced operations consultant, Markus also helps clients by using his deep knowledge of lean and resource-productive operations paired with his passion for capability building.

Markus built our advanced analytics group for yield, energy, and throughput optimization in manufacturing as well as our resource-productive operations work, which links our Operations and Sustainability Practices. He has delivered significant impact in large-scale operations transformation programs with both his functional abilities and project leadership skills. Markus is a core faculty member in McKinsey's global Capability Center network and has a track record of designing and delivering distinctive trainings. Since 2014, he has served as a lecturer at Graz University of Technology, where he concluded his doctoral research at the Institute of Innovation and Industrial Management.

Examples of Markus’s recent client work include the following:

  • introducing a global production system based on best practices for production, maintenance, logistics, quality control, planning, energy efficiency, and yield as part of a multiyear operations effectiveness program in the chemicals industry, resulting in more than €100 million Euros
  • implementing a capability-building effort at a leading European high-tech equipment manufacturer designed to improve delivery performance and reduce lead times by more than 25 percent
  • piloting the adoption of advanced analytics in manufacturing in process industries to increase profit per hour by 1 to 3 percent

Markus has written extensively on a variety of operations topics, including the book “Unlocking Industrial Resource Productivity: 5 core beliefs to increase profits through energy, material, and water efficiency.” He speaks English, German, and Portuguese.

Published work

Pushing manufacturing productivity to the max,” McKinsey Quarterly, May 2017

Buried treasure: Advanced analytics in process industries,” McKinsey & Company, December 2016

The Dirty Little Secret About Digitally Transforming Operations,” Harvard Business Review, May 2016

Unlocking industrial resource productivity: 5 core beliefs to increase profits through energy, material, and water efficiency,” McKinsey Publishing, February 2016

More from less: Making resources more productive,” McKinsey Quarterly, August 2015

Tools for sustainability: How and why to work with supply chains on energy efficiency,” McKinsey Quarterly, July 2015

Manufacturing growth through resource productivity,” (Book excerpt), March 2015

How Big Data can improve manufacturing,” McKinsey Quarterly, June 2104

Bringing lean thinking to energy,” McKinsey Quarterly, February 2014

Past experience

Procter & Gamble
Site integrated working system leader
Process and project engineer


Graz University of Technology
DEng, techno-economics
MSc, process engineering and environmental technologies