Mark is a partner in McKinsey’s global Technology, Media & Telecommunications Practice, based in San Francisco. He advises leading institutions across North America, Asia, and Europe, predominantly in the telecommunications and high-tech sectors, with a focus on driving transformative growth.
Mark has extensive experience collaborating with executives to unlock transformative growth both organically and inorganically. He brings an end-to-end perspective across the value chain, with deep expertise in go-to-market strategies and M&A. Drawing on this background, he leads the firm’s efforts to accelerate revenue growth for B2B companies across all industry sectors in North America.
Examples of Mark’s recent client work include:
- leading a revenue acceleration program for a major global high-tech company
- delivering a comprehensive sales transformation for a top international B2B telecom operator
- driving a company-wide transformation at a North American telecom operator to achieve significant improvements in customer experience, profitability, and efficiency
- building a new data platform to enable faster, more effective AI-powered campaigns for a North American B2B telecom operator
- deploying advanced analytics at a leading telecom operator to enable detailed segmentation and targeting of B2B customers, supported by a shift to an agile campaign model
- leading a large-scale M&A program for a top global tech company
- conducting commercial due diligence on a target for a global private equity fund
- defining a comprehensive transformation plan for a leading global satellite operator
- assisting in the design of an IoT strategy for a North American telecom operator seeking to accelerate growth