This is a profile image of Cara Repasky

Cara Repasky

PartnerPittsburgh

Counsels healthcare organizations on strategic growth and performance-improvement topics to deliver greater quality, experience, choice, and affordability to US seniors

Cara

Cara leads the firm’s Medicare work within our Healthcare Systems & Services Practice. She has served payers, providers, integrated delivery networks, and healthcare-service organizations on a diverse set of industry priorities. Her experience and areas of expertise include defining and deploying go-to-market strategy, advanced analytics, revenue optimization, new product launches, business building, and M&A.

Examples of Cara’s recent client work include the following:

  • deploying Medicare Advantage growth and omnichannel marketing and sales strategies
  • launching new Medicare member onboarding and care-navigation products for a healthcare services organization
  • building marketing-leading senior age-in conversion-improvement tactics and digital tools
  • leading a Medicare Stars performance turnaround and risk-coding accuracy-improvement effort
  • developing personalization analytics to enable consumer-driven growth initiatives in Medicare Advantage, and leading deployment throughout the annual enrollment period
  • supporting the launch of a new Medicare Advantage plan across several markets
  • leading a sales-force effectiveness capability assessment and training development for a Medicare telesales team

PUBLISHED WORK

Medicare Advantage Star ratings may decline with new methodology,” McKinsey & Company, September 2022

New Stars ratings for Medicare Advantage prioritize customer experiences,” McKinsey & Company, October 2020

The great acceleration in healthcare: Six trends to heed,” McKinsey & Company, September 2020

Recession and resilience: Preparing healthcare leaders for the next economic downturn,” McKinsey & Company, July 2019

Assessing the Medicare Advantage Star ratings,” McKinsey & Company, July 2018

PAST EXPERIENCE

Morgan Stanley
Equity sales-trading analyst

EDUCATION

Harvard Business School
MBA

University of Pittsburgh College of Business Administration
BS, finance