Amalia is Partner and Office manager at our Panama office, and the leader of the McKinsey Transformation Practice in Latin America. She has supported clients in several industries, with a deep knowledge of the financial sector.
Examples of her recent work include the following:
- helping a leading bank in the region transform its credit function through the use of new technologies such as AI and advanced analytics, managing to increase the potential customer base fourfold
- transforming customer service at a consumer-packaged-goods company and building a digital ecosystem that integrates all stakeholders: customers, vendors, and distributors
- transforming a regional bank end-to-end by optimizing costs and commercial management to offer a digital value proposition that allowed it to become a regional leader
- building a minimum viable product for a Caribbean conglomerate in less than ten weeks
She has been part of McKinsey for more than seven years.