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Alok R. Dalal

Partner, Chicago
Drives impact at the intersection of healthcare and transformation by formulating growth strategies, activating new business models, and architecting ecosystem alliances and partnerships

About Alok

Alok serves a broad base of healthcare clients across payer, pharmacy benefit managers (PBM), retail, and investor organizations. During the past decade, he has guided several prominent industry-shaping pharmacy transactions and created thought leadership in evolving areas such as next-generation ecosystems, the rise of retail health channels, health affordability, and operational resiliency. His portfolio of capabilities spans strategic planning, business- and operating-model design, various phases of the M&A lifecycle, transformation management, and operations execution.

Alok’s recent experience includes the following:

  • architecting a large payer’s shift to insourcing their pharmacy business and entering a strategic partnership with a prominent PBM. The initiative captured approximately $4 billion in drug savings
  • leading the launch of a new pharmacy entity and designing the future-state operating model, based on a multiyear growth plan and strategic flexibility
  • advising a national payer on strategic planning and the migration of Medicare, Medicaid, and commercial membership for millions of people to captive PBM
  • formulating the go-to-market and optimization strategies across product, sales, and business domains for an integrated health services entity
  • leading a retail organization’s $1.9 billion divestiture of its pharmacy business to a leading PBM and delivering an innovative store-in-store retail pharmacy business model at scale
  • developing value-based care strategies and provider alliance recommendations for a payer across more than five markets to reduce delivery system costs

Before joining McKinsey, Alok was a partner at Deloitte, where he served as the US pharmacy sector market leader. Passionate about people development, his previous roles include leading national healthcare recruiting and championing well-being, diversity, and inclusion.

Education

Ross School of Business, University of Michigan
MBA

Purdue University
BS, computer science