This Knowledge Nugget video series is a collection of 3-5 minute client-shareable videos on selected topics in eCommerce logistics and omnichannel operations.
As more of our consumption shifts online, eCommerce has become the topic of the decade for businesses across geographies and industries. On this page, McKinsey’s cross-industry, cross-function insights provide an end-to-end guide to eCommerce logistics, from webstore to the last mile.
Issue
The winning formula: What it takes to build leading omnichannel operations
This compendium is targeted at retail, AF&L, consumer (with DTC omnichannel business), 3rd party logistics, and post & parcel companies. The collection of articles provides a range of new perspectives across omnichannel operations strategy and eCommerce fulfilment and logistics processes, as well as sector and channel specific deep dives. 40 leading experts across the globe supported the creation of this compendium.
Knowledge Nugget
Featured podcast
Podcast
Retail supply-chain strategies for the holidays and beyond
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The disruptions in the global supply chain are the result of a confluence of factors—which means that retailers have to take action on multiple fronts if they want their store shelves stocked and online orders fulfilled on time. In this podcast, retail supply-chain experts John Barbee and Sarah Touse offer advice to retailers ahead of what’s shaping up to be another unusual holiday season.
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