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How generative design could reshape the future of product development

– Smart algorithms won’t just lead to better products—they could redefine how product development is done.
Article

The winning moves in project-based services

– It’s time for companies to stop regarding project-based services as loss leaders.
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Digital supply-chain transformation with a human face

– Why building a digitally enabled supply chain is hard, and what to do about it.
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Industry’s fast-mover advantage: Enterprise value from digital factories

– Manufacturing’s leaders in applying Fourth Industrial Revolution (4IR) digital technologies are building on their head start—generating... even more value across the entire enterprise.
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Enabling a digital and analytics transformation in heavy-industry manufacturing

– To make the most of new digital approaches in manufacturing, heavy-industry players need to put some critical enablers in place.
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Operations management, reshaped by robotic automation

– Today’s automation shows huge promise for saving time, money, and human effort. For operations centers, is it now just a... matter of “ready, set, automate”?
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How B2B online marketplaces could transform indirect procurement

– Complex, indirect spend categories have resisted the trend toward online purchases. But new pressures—and offerings—are... reshaping the future of indirect procurement.
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Eliminating roadblocks to Accelerated Performance Transformation

– A three-step Accelerated Performance Transformation can help industrial, technology, and consumer companies obtain benefits that... eluded them in the past.
Article

Transform the whole business, not just parts

– In a business, the parts link together and compose the whole. And so to improve the whole, you must improve the parts, right?
Report

Capturing value at scale in discrete manufacturing with Industry 4.0

– The efforts of many companies to apply Industry 4.0 solutions are stuck in “pilot purgatory.” Determining where to focus and how... to scale can help generate a meaningful, lasting impact.
Article

Why are your customers calling you again?

– Getting to the bottom of why customers keep calling your contact centers can generate significant savings. And result in happier... customers.
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