Insights on Artificial Intelligence

From machine learning operations and organizational change to ethical considerations and emerging use cases, this is QuantumBlack, AI by McKinsey’s latest thinking on how organizations can most effectively and responsibly use AI to create business value.

Featured Insights

Preparing the next generation of confident communicators in an AI-driven economy

JA Worldwide and McKinsey are using responsible generative AI to scale personalized communication coaching for students around the world.
Read the case study
An image of a futuristic environment, with people walking and sitting among large, glowing geometric structures that serve as portals to digital structures.
Article
How to build businesses faster and better with AI
-
Artificial intelligence is rewriting the rules of creating corporate ventures. Here is a strategic playbook for business leaders ready to seize a defining growth opportunity.
A woman stands at the center of a glowing, circular digital interface composed of layered blue and white translucent panels. She reaches out with her hand to touch the futuristic data displays that surround her in a dynamic, swirling formation.
Article
Building next-horizon AI experiences
-
Many organizations are struggling to scale gen AI and agentic AI. But adoption challenges are not technical—they are experiential. Here’s how to design AI tools that people will embrace.
This illustration depicts a hand in a suit sleeve holding a key, positioning it above a staircase-like structure with a keyhole on top, symbolizing the key to success or a solution to a problem.
Blog Post
State of AI trust in 2026: Shifting to the agentic era
-
Findings from McKinsey’s 2026 AI Trust Maturity Survey reveal progress in trust maturity, alongside persistent gaps in strategy, governance, and risk management.
Businesswomen using tablet computer in server room
Article
Women in tech and AI in Europe: Can the region close its gender gap?
-
The rise of AI could be the turning point that finally unlocks women’s full participation in the tech sector if addressed early—or reduces their share even further.

AI for the enterprise

A path to resilience and renewal: A collection
View the collection

Essential Knowledge

Computer Neural Network Concept Image. Bright dots connected by glowing lines.
Report
Seizing the agentic AI advantage
-
A CEO playbook to solve the gen AI paradox and unlock scalable impact with AI agents.
A cluster of silver and white cubes with scattered orange accents, resembling a complex network or data structure. Connecting the cubes are bright blue lines, against a blue gradient background.
Report
McKinsey Technology Trends Outlook 2025
-
Which frontier technologies matter most for companies in 2025? Our annual tech trends report highlights the latest technology breakthroughs, talent trends, use cases, and their potential impact on companies across sectors.
Delicate blue and purple tendrils constantly expanding. These tendrils bear a resemblance to neurons, with luminous buds at their tips.
Survey
The state of AI: How organizations are rewiring to capture value
-
Organizations are beginning to create the structures and processes that lead to meaningful value from gen AI. While still in early days, companies are redesigning workflows, elevating governance, and mitigating more risks.
Light dots and lines evolve into a pattern of a human face and continue to stream off the the side in a moving grid pattern.
Report
The economic potential of generative AI: The next productivity frontier
-
Generative AI is poised to unleash the next wave of productivity. We take a first look at where business value could accrue and the potential impacts on the workforce.

Industry perspectives

Bridget McCormack headshot
Case Study
Modernizing a 100-year-old business model with AI
-
Bridget McCormack, president and CEO of the American Arbitration Association, explains her organization’s revolutionary adoption of a native-AI approach.
Illustration. Rocket launching from the brain.
Blog Post
How AI could reinvent film and TV production
-
AI could transform every stage of the creative production process from script to screen. But it may alter not only how content is made but also who gets to make it.
marbles spiraling down circles
Blog Post
McKinsey helps pioneer an AI-native approach in dispute resolution
-
The American Arbitration Association–International Centre for Dispute Resolution (AAA-ICDR) announced the launch of its AI-native arbitrator, developed in collaboration with QuantumBlack, AI by McKinsey.
Illustration of a digital style hand setting location on a map with two pins
Article
Remapping travel with agentic AI
-
Agentic AI could upend the travel industry. Travel and hospitality organizations should explore how agentic can help catalyze AI’s transformative potential.

DATA SCIENCE FOR PRACTITIONERS

Insights from our Medium blog by data science professionals, for data science professionals.
Framework-Centered Design
QuantumBlack Medium blog post

Unlocking the value of clean, trusted data

Just as water keeps cities and industries alive, data keeps modern organizations moving. McKinsey research shows that data-driven organizations are 23 times more likely to acquire customers, and 19 times more likely to be profitable. Data is crucial to the decision-making that supports innovation, but like water, it only creates value when it flows clearly and reliably. When data flows are opaque or unreliable, even the most advanced risk engines and AI models cannot be trusted. If data is flawed, every decision downstream is compromised.
Read post

Want to learn more about how we help clients?

Learn more

More insights

A glowing digital shield at the center of a circuit board, symbolizing cybersecurity and data protection.
Article
Securing the agentic enterprise: Opportunities for cybersecurity providers
-
The rise of agentic AI is exposing enterprises to new cybersecurity risks, creating extensive opportunities for providers that...

Connect with QuantumBlack

Contact us