From machine learning operations and organizational change to ethical considerations and emerging use cases, this is QuantumBlack, AI by McKinsey’s latest thinking on how organizations can most effectively and responsibly use AI to create business value.
Insights on Artificial Intelligence
Featured Insights
The state of AI in 2023: Generative AI’s breakout year
As organizations rapidly deploy generative AI tools, survey respondents expect significant effects on their industries and workforces.
Article
Technology’s generational moment with generative AI: A CIO and CTO guide
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CIOs and CTOs can take nine actions to reimagine business and technology with generative AI.
Article
Four essential questions for boards to ask about generative AI
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Boards are responsible for how generative AI is used at the companies they oversee. Asking company leaders the right questions will help unlock the technology’s value while managing its risk.
Report
The economic potential of generative AI: The next productivity frontier
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Generative AI is poised to unleash the next wave of productivity. We take a first look at where business value could accrue and the potential impacts on the workforce.
Scaling for impact
Survey
The state of AI in 2022—and a half decade in review
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The results of this year’s McKinsey Global Survey on AI show the expansion of the technology’s use since we began tracking it five years ago, but with a nuanced picture underneath.
Article
How to unlock the full value of data? Manage it like a product
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Creating reusable data products and patterns for piecing together data technologies enables companies to derive value from data today and tomorrow.
Article
Scaling AI like a tech native: The CEO’s role
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Embedding AI across an enterprise to tap its full business value requires shifting from bespoke builds to an industrialized AI factory. MLOps can help, but the CEO must facilitate it.
Article
Winning with AI is a state of mind
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Companies capturing lasting value from artificial intelligence think differently, from the C-suite to the front line. Here’s how to make the shift from opportunistic efforts to a truly AI-enabled organization.
Optimizing data strategy
Article
The data dividend: Fueling generative AI
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Data leaders should consider seven actions to enable companies to scale their generative AI ambitions.
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Data ethics: What it means and what it takes
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Every company must establish its own best practices for managing its data. Here are five pitfalls to avoid based on our conversations with experts and early adopters.
Article
Demystifying data mesh
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A data mesh can help large organizations manage data successfully—if it’s understood that implementing one involves more than technology considerations.
Article
How data can help tech companies thrive amid economic uncertainty
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Amid rising pressure on tech companies to boost performance, better data management can pave the way to sustainable growth.
Interactive
The data-driven enterprise of 2025
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Rapidly accelerating technology advances, the recognized value of data, and increasing data literacy are changing what it means to be “data driven.”
Building trust
Survey
Why digital trust truly matters
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Consumer faith in cybersecurity, data privacy, and responsible AI hinges on what companies do today—and establishing this digital trust just might lead to business growth.
Interview
Mozilla’s Mark Surman: Let’s make AI as trustworthy as seatbelts
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The Mozilla Foundation’s president explains that creating trustworthy AI products not only is ethically urgent but can also pay off in company profit and customer value.
Article
Localization of data privacy regulations creates competitive opportunities
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Around the world, new regulations are promoting data localization. To comply, companies must be agile in their investments, but those that get it right could increase their revenues and market share.
Article
Model risk management 2.0 evolves to address continued uncertainty of risk-related events
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Organizations this year plan to enhance their MRM framework capabilities—including risk culture, standards, and procedures—and to upgrade their validation resources with MRM 2.0 firmly on the agenda.
Article
What the draft European Union AI regulations mean for business
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Proposed EU rules are just one more step toward global AI regulation. Here’s how smart organizations are preparing for compliance—and managing AI risk.
Executive guides
Interactive
Executive’s guide to developing AI at scale
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Developing artificial intelligence and analytics applications typically involves different processes, technology, and talent than those for traditional software solutions. Executives who possess a solid understanding of the basics can ensure they’re making the right investments in their tech stacks and teams to build reliable solutions at scale. We’ve created an interactive guide to help.
Interactive
An executive’s guide to AI
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Updated with the latest artificial-intelligence developments, our interactive helps business executives learn the ABCs of AI.
Interactive
The executive’s AI playbook
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It’s time to break out of pilot purgatory and more effectively apply artificial intelligence and advanced analytics throughout your organization. Our interactive playbook can help.
DATA SCIENCE FOR PRACTITIONERS
Insights from our Medium blog by data science professionals, for data science professionals.
Industry perspectives
Interview
Using digital and AI to meet the energy sector’s net-zero challenge
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Renewable-energy and sustainability leaders from RES, Octopus Energy, and IBM discuss how digital and AI can help drive efficiency, innovation, and collaboration to reach net zero.
Article
Tackling healthcare’s biggest burdens with generative AI
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Disparate sources of unstructured data, which abound in healthcare, are now assets to power generative AI. Here’s how private payers and healthcare systems can use the technology to deliver care.
Report
On the brink: Realizing the value of analytics in insurance
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Insurers in Europe, the Middle East, and Africa invest significantly in advanced analytics but have unlocked a fraction of the potential value. How do top performers tip the balance in their favor?
Interview
Mars exploration pushes the boundaries of AI: An interview with NASA’s Vandi Verma
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Take a seat at Mission Control as NASA’s Vandi Verma details the AI and software powering the Mars rovers and how her field of robotic operations has advanced over the past 20 years.