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Digital Capability Center Atlanta

The Digital Capability Center Atlanta offers immersive innovation and learning experiences designed to bring a tech-enabled transformation to life and teaches the skills, mindsets, and behaviors critical to spreading change across an organization.

Visitors to the center experience the art of the possible for tech-enablement in operations while setting a vision for their digital future; understand how to transform, drive mindset shifts, and build new capabilities toward operational excellence and tech-enabled operations.

The center leverages a high-performing team of operators in realistic operations environments, which creates a space where visitors can experiment and learn.

Recently renovated and expanded, the center includes amenities for an enhanced experience and expanded offerings for in-person and remote learning. Facilities include a hot flow line, continuous line, multiple discrete assembly lines, a warehouse automation suite, and a back-office environment to demonstrate the impact possible through tech enablement, operational excellence, and capability building.

Event highlights

See highlights of the newly expanded and reimagined state-of-the-art McKinsey’s learning and innovation facility in Atlanta

Offerings at Atlanta

Digital Manufacturing

Clients learn about digital use cases and have the chance to evaluate their usability and profitability. They also learn to start, scale, and sustain a digital-manufacturing transformation and develop the required technical, management, and people skills.

Digital Supply-Chain Management and Warehousing

Clients learn about automation in the warehouse, dynamic network and routing optimization, automated root-cause analysis, advanced analytics in forecasting and demand planning and the path to ‘no touch’ order processing.

Digital Procurement

In strategic procurement, digital technologies are used to speed up data access and cleaning from multiple ERP systems, so companies can analyze larger data sets for greater savings insights. In operational procurement, digital is used to make the processes more consistent.

Digital Quality Management

Participants learn about role of quality in a lean environment, how to apply lean thinking to enhance the effectiveness of quality control and quality assurance, and how to secure the right balance between reactive and preventive quality. They also learn how digital solutions can optimize quality management overall.

Digital Service Operations

This program offers clients an integrated, cohesive solution for process redesign, automation, advanced analytics, business-process outsourcing, and digitization to transform offices for greater effectiveness.

Digital Transformation Capability Building

Programs for leaders and employees at all levels of an organization to learn more about the building blocks of Industry 4.0. Use cases allow leaders to see how digital transformations can overcome bottlenecks. Digital factory experiences allow participants to increase their expertise on process optimization, value stream mapping, digital lean, digital supply chain, operator assistance, and data driven decision making.

Lean Manufacturing

Clients learn about lean principles and experience significant change by using lean tools in the production of real products. They build capabilities to act as change agents in large-scale transformations including how to manage performance for continuous improvement.

Lean Service Operations

Clients acquire lean-management skills including performance management and value-stream mapping and practice them in typical service-operations environments, such as mortgage processing, sales in a bank branch, and manufacturing back offices.

Lean Supply Chain Management & Warehousing

Clients acquire skills and learn how to apply lean principles to improve cost, quality and service in a warehouse context and to manage performance for continuous improvement and long-term sustainability.

Resource Productivity

Clients learn about energy-savings principles in a real-life production environment. These principles include how to integrate energy-productivity thinking into plant operations, production planning, and product design.

Smart Product Development

This offering pairs digital technologies with the principles of design to value and design to cost. This combination, along with product modularization and portfolio complexity, allows companies to develop cost-competitive products and increase the value perceived.

Want to learn more about how we help clients in Operations?

Featured videos

Digital Capability Center Atlanta: A short introduction

Participants are immersed in hands-on learning about functioning manufacturing equipment and interactions with operators to provide a holistic learning environment.

Lean and green factory

This video highlights the transformation that attendees undertake to improve productivity across five zones of a a factory.

Related offerings

McKinsey Academy

McKinsey Academy accelerates professional growth to sustain transformational change

Go & See

The McKinsey Go & See program creates opportunities for organizations considering a large-scale transformation program to... learn from peers at other organizations who have undertaken a similar journey.


Digital Capability Center Atlanta

210 14th St NW
Atlanta, GA 30318
United States 14th St NW Atlanta, GA 30318 United States

Contact the Digital Capability Center Atlanta