A major cyber attack shut down a bank’s online system for hours, leaving thousands of customers without access to their accounts.
As the blackout spread, senior executives rushed to understand and contain it. After service was restored later in the day, management breathed a sigh of relief. But despite recovering relatively quickly this time, they felt in the dark about the kinds of vulnerabilities they’d been exposed to, and they knew it could easily happen again.
We were asked to help diagnose and prioritize cybersecurity risks, and implement a cybersecurity program to protect the bank and its customers from future attacks.