McKinsey Capability Center (MCC) Atlanta

Offering experiential learning programs to develop operational excellence grounded in lean principles

The McKinsey Capability Center in Atlanta provides training programs where individuals can improve their skills and learn by doing in a safe and trusting environment. Focusing on operational excellence and grounded in lean principles, topics offered include: lean manufacturing, service operations, resource productivity, and warehousing.

The 12,000 square foot facility includes: a tea-brewing line, a continuous-flow production line for bottling water, a discrete-process assembly line for pneumatic cylinders, an order processing office, and a warehouse. As a continuous improvement facility, the MCC Atlanta has a high performing team of operators who not only operate the production lines, but also role models a lean and continuous improvement culture.

Lean Manufacturing

Whether just getting started on a transformation or looking for the next-step change in continuous improvement, we have a number of hands-on exercises to help organizations advance their lean journey. Learning modules include: Learning to see waste, root-cause problem solving, overall equipment effectiveness, improving labor productivity, and performance dialogues, among others.

Using one or more of our three production environments, participants have the opportunity to not only be exposed to new skills but to also practice them and get feedback. Our environments were designed to expose participants initially to a “current state” situation ripe with opportunity; allow for improvement suggestions from participants; and culminate with the sharing of a rather advanced “future state” that shows what a truly mature operation looks like.

MCC Atlanta: A short introduction

Participants are immersed in hands-on learning about functioning manufacturing equipment and interactions with operators to provide a holistic learning environment.

Resource Productivity

Learn how to diagnose resource waste (energy, water, and materials) with specially developed McKinsey tools while producing a real product (brewed tea.) Learning modules include: loss bridge and theoretical limit, load curve, and cost curve, among others.

Lean and green factory

This video highlights the transformation that attendees undertake to improve productivity across five zones of a a factory.

Lean Service Operations

The “Model Office” provides participants with the opportunity to act as frontline employees in the lean transformation of Peachtree Company's order-processing unit. As part of this order-processing center, participants will complete common activities such as touring the processing center, handling numerous customer orders under time pressure, and participating in team meetings. As they progress through training, participants will discuss their experiences, jointly solve problems, implement solutions, and create a culture of continuous improvement.

Model office

Participants share impressions of hands-on training and role playing for call center, factory and other office environments.

Lean Supply Chain and Warehousing

The “Model Warehouse” provides participants with the opportunity to act as frontline employees in the lean transformation of a warehouse. As part of this warehouse team, participants will use real equipment to pick and pack parts from the warehouse. Others will observe and collect data to track performance during the hands-on sessions and support subsequent root-cause analysis.

Offerings at Atlanta

Lean Manufacturing

Clients learn about lean principles and experience significant change by using lean tools in the production of real products. They build capabilities to act as change agents in large-scale transformations including how to manage performance for continuous improvement.

Lean Service Operations

Clients acquire lean-management skills including performance management and value-stream mapping and practice them in typical service-operations environments, such as mortgage processing, sales in a bank branch, and manufacturing back offices.

Resource Productivity

Clients learn about energy-savings principles in a real-life production environment. These principles include how to integrate energy-productivity thinking into plant operations, production planning, and product design.

Lean Supply Chain Management & Warehousing

Clients acquire skills and learn how to apply lean principles to improve cost, quality and service in a warehouse context and to manage performance for continuous improvement and long-term sustainability.

Leadership Development

Clients develop the skills to engage, energize, and drive change across the organization. They learn what motivates people and drives their behavior at all levels of an organization, and they practice using these concepts to influence and mobilize others.

Videos

MCC Atlanta: Full overview

This overview of the McKinsey Capability Center (MCC) in Atlanta includes client impressions.

Advanced reliability

Applying data to quantify asset management and improve productivity is a key theme of this video.

Tea line process

This video provides an overview of the tea-line process used for trainings on both lean techniques and resource productivity at the McKinsey Capability Center (MCC) in Atlanta.

Brochures

Operations Leaders Forum

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Model Office

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Lean & Green Factory

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Lean Continuous Factory

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Model Warehouse

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