Introducing the next-generation operating model

Introducing the next-generation operating model

Articles in this collection

The-next-generation-operating-model_1536x1536_Standard
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The next-generation operating model for the digital world
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Putting-CX-at-the-heart_v5-1536x1536_Standard
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Putting customer experience at the heart of next-generation operating models
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How-to-start-building-your-ngom_1536x1536_300_Standard
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How to start building your next-generation operating model
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What_it_takes_to_deliver_1536_1536_Original
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What it takes to deliver breakthrough customer experiences
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From-disrupted-to-disruptor-v2_1536x1536_300_Standard
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From disrupted to disruptor: Reinventing your business by transforming the core
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digitizing-customer-journeys_1536x1536_Standard
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Digitizing customer journeys and processes: Stories from the front lines
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q15_web_impact-of-automation-on-the-future-of-work_108203706_1536x1536_Original
Article - McKinsey Quarterly
Four fundamentals of workplace automation
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IPA_1536x1536_Standard
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Intelligent process automation: The engine at the core of the next-generation operating model
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data-analytics-v2-1536x1536-300_Standard
Article - McKinsey Quarterly
Making data analytics work for you—instead of the other way around
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thumb organizing-for-the-future_484287237_1536x1536_Standard
Article - McKinsey Quarterly
Organizing for the future
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Insights-MoBT-43-Deploying-a-two-speed-IT-1536x1536-400_Standard
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Deploying a two-speed architecture at scale
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Speed_and_scale_1536x1536_Original
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Speed and scale: Unlocking digital value in customer journeys
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Scaling-a-transformative-culture_1536x1536_Standard
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Scaling a transformative culture through a digital factory
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Transforming_operations-management_1536_1536_300_Standard
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Transforming operations management for a digital world
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