Survey: UK consumer sentiment during the coronavirus crisis

UK consumers continue to worry about the effect of COVID-19 on economy, spending, and routines.

In the United Kingdom, consumers are less pessimistic regarding economic recovery from the pandemic than they were in September. The vast majority of consumers expect the financial and personal impact of COVID-19 to continue to last beyond another four months. Many have delayed purchases as a result of the crisis, adopting new habits to save money and becoming more mindful of how they spend. This is evident in reduced shopping intent across categories, except groceries. UK consumers expect to make a portion of their purchases online, including restaurant and grocery deliveries, and many intend to continue after the crisis as well. Most UK consumers are still waiting to see indicators beyond lifting of restrictions to reengage in outdoor activities.

These exhibits are based on survey data collected in United Kingdom from November 9–16, 2020. Check back for regular updates on UK consumer sentiments, behaviors, income, spending, and expectations.

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