Survey: UK consumer sentiment during the coronavirus crisis

Along with optimism in the economy, UK consumers intent to spend increased. Many report switching brands, modifying out-of-home activities, and shopping online.

In the United Kingdom, optimism about a rebound has reached new highs, especially among the young; spending intent has improved since February 2021. The majority of UK consumers said they have engaged in omnichannel research of their purchases and have switched brands or retailers when a product is unavailable. About half said they have returned to “normal” out-of-home activities, but over 60 percent have modified their out-of-home behavior. As of October 2021, one-third said they were close to completing their holiday shopping, and their intent to visit family for the holidays rose above last year’s level.

These exhibits are based on survey data collected in the United Kingdom from October 15 to 22, 2021. Check back for regular updates on UK consumer sentiments, behaviors, income, spending, and expectations.

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