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Survey: UK consumer sentiment during the coronavirus crisis

UK consumers are worried about the economy during the COVID-19 crisis, but less so than in prior weeks.

In the UK, pessimism about economic recovery has declined since the last pulse, but remains relatively high compared to the onset of COVID-19. Most consumers expect the financial and personal impact of COVID-19 to continue to last beyond two months. Many believe that the crisis has had an impact on their ability to work and have delayed purchases as a result. This is evident in reduced shopping intent across categories, except groceries. UK consumers have adopted online shopping across grocery and entertainment categories, and many intend to continue after the crisis as well.

These exhibits are based on survey data collected in the UK from June 18–21, 2020. Check back for regular updates on UK consumer sentiments, behaviors, income, spending, and expectations.

About the author(s)

Gizem Gunday is an associate partner in McKinsey’s London office, where Kay Kiladze is a consultant; Yvonne Staack is an expert in the Hamburg office.

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