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Pradip Patiath

Senior PartnerMiami

Advises financial institutions on transforming their performance and achieving superior growth with digital and analytics

Pradip is a senior leader of McKinsey’s global digital financial services work. He has co-led our North American consumer and business banking and digital insurance sectors for the past decade.

Pradip serves public and privately held banks, insurers, wealth managers, payments companies, and fintechs on issues of growth, digitization, technology, strategy, organization, and operations. He has led a number of major performance-transformation programs for clients globally.

In addition to his client work, Pradip has authored several publications on these topics, most recently related to the current era of disruption and rapid digitization of the global financial-services sector. He is a frequent speaker and commentator at industry events.

Pradip offers his clients expertise in developing differentiated strategies to achieve profitable growth, maximizing efficiency through end-to-end digitization and advanced analytics, execution of programmatic performance turnarounds, and modernization of legacy operations and technology. His recent client work includes leading a global insurer’s comprehensive digital transformation that resulted in near-complete digitization of their core end-to-end customer journeys, including developing pragmatic implementation strategies to work with and around legacy IT systems. The transformation drove incremental growth through digitally-enabled front-end customer acquisition strategies in a multichannel environment. Similarly, Pradip has led several growth, digitization, and performance-improvement programs at leading banks and financial technology companies.

In his recent work, Pradip has also focused on modernizing the ways business, operations, and IT function seamlessly to reduce cycle times dramatically in product development and deployment across multichannel distribution networks. 

His prior experience includes building a leading enterprise-software and analytics company in the insurance financial technology arena as president and chief operating officer at a software and services provider. He also worked in oilfield and engineering services, including as part of a team awarded a US patent for work on real-time digital-transaction systems.

Published work

MassMutual’s Roger Crandall on disrupting your own industry,” McKinsey & Company, July 2022

Unlocking the potential of deeper customer-agent-insurer relationships,” McKinsey & Company, November 2021

Global perspectives on insurtechs,” McKinsey & Company, September 2021

A new age for insurance procurement,” McKinsey & Company, September 2021

Insurance productivity 2030: Reimagining the insurer for the future,” McKinsey & Company, October 2020

Insurance resilience in a rapidly changing coronavirus world,” McKinsey & Company, April 2020

The productivity imperative in insurance,” McKinsey & Company, August 2019

Customer mindshare: The new battleground in US retail banking,” McKinsey & Company, February 2019

The insurance agency of the future: Building a digital service model,” McKinsey & Company, November 2018

Reimagining the bank branch for the digital era,” McKinsey & Company, December 2017

Pathways to growth in North American retail banking,” McKinsey & Company, September 2017

Capturing value from the core,” McKinsey & Company, March 2017

“Use case: Insurance,” Fujitsu, February 2015

Big fish in small ponds: Why regional banks need critical mass,” Banking Perspectives, 2014

Insurance Companies’ Untapped Digital Opportunity,” Harvard Business Review, March 2014

Past experience

CCC Information Services
President and chief operating officer

Principal engineer

Schlumberger Wireline Services
General field engineer, international operations


Kellogg School of Management at Northwestern University

University of Minnesota
MS, computer science

Indian Institute of Technology, Delhi
BTech, mechanical engineering