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Basel Kayyali

Senior PartnerNew Jersey

Assists healthcare, high-tech, and telecommunications companies with digital and analytics transformations targeted at their core businesses

Basel leads McKinsey’s Healthcare Practice globally and McKinsey Digital in the mid-Atlantic region. He has extensive experience in leading digital transformations for clients across the healthcare and technology sectors. In addition to serving organizations across the healthcare value chain, Basel also helps clients stay current on cutting-edge technology. He brings more than a decade of experience in working at the intersection of operations, technology, and healthcare.

Examples of Basel’s recent client work include the following:

  • helping a payer design and implement a bold digital transformation to reduce administrative costs by $500 million while improving provider and customer experience
  • leading the postmerger IT integration of two leading healthcare payers
  • conducting a broad-based transformation for a technology and telecommunications organization to accelerate growth and improve margins across a range of commercial and cost-savings levers
  • transforming a large payer’s software-development capability to move from a heavily hierarchical approach to an agile one, improving productivity by 15 to 20 percent
  • supporting a technology and telecommunications organization in carrying out a broad-based transformation of its broader technology and accelerate B2B-business growth
  • assisting a leading technology company with a broad-based transformation to accelerate top-line growth and reduce costs to fund product development, resulting in a 2.5-fold increase in market cap over five years

Published work

Breaking technical debt’s vicious cycle to modernize your business,” McKinsey & Company, April 2023

Digital health ecosystems: Voices of key healthcare leaders,” McKinsey & Company, October 2021

Four ways to improve technology service resiliency,” McKinsey & Company, September 2020

The next wave of healthcare innovation: The evolution of ecosystems,” McKinsey & Company, June 2020

Why digital transformation should be a strategic priority for health insurers,” McKinsey & Company, April 2016

Risk and responsibility in a hyperconnected world,” McKinsey & Company, July 2014

How big data is shaping US healthcare,” McKinsey Quarterly, May 2013

The big-data revolution in US health care: Accelerating value and innovation,” McKinsey & Company, April 2013


Brand manager; architect


Wharton School, University of Pennsylvania
MBA, strategic management (Palmer Scholar)

Pennsylvania State University
BS, electrical engineering (Schreyer Scholar)