This is a profile image of Albert Bollard

Albert Bollard

PartnerNew York

Helps financial and professional services institutions navigate shifts in their business models, improve performance, and strengthen organizational health

Albie is a leader in McKinsey’s global Financial Services Practice and our work in professional services. He advises financial institutions, law firms, and other knowledge worker organizations on strategy, digitization, and organizational issues. He has driven organizational-wide transformations on these topics at multiple major institutions.

Albie coleads McKinsey’s work in legal services. He advises law firms on market outlook, growth strategy, operating-model design, and organizational and performance transformation. He helps corporate legal departments with operating-model design, digitization, external firm strategy, and developing new ways of working for expert roles. He also works with legal technology and services providers.

Published work

COVID 19 Implications for law firms,” McKinsey & Company, April 2020

Accelerating the shift to a next-generation operating model,” McKinsey & Company, December 2017

The next generation operating model for the digital world,” McKinsey & Company, March 2017

Transforming operations management for a digital world,” McKinsey & Company, January 2016

Transforming expert organizations,” McKinsey & Company, January 2016


Stanford University
PhD, economics

University of Cambridge
BA, economics