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McKinsey Quarterly 2021 Issue 1
McKinsey Quarterly 2021 Number 1

Time to redefine the next normal. Again.

Looks at how the pandemic is redefining operating models; also, mental health in the workplace, how leaders can instill purpose through an organization, and a thorough look at the future of Asian companies, with many interviews of top CEOs.

FEATURES

Article - McKinsey Quarterly

How COVID-19 is redefining the next-normal operating model
– With everything disrupted, going back to the same old thing is a losing strategy. The strongest companies are reinventing themselves by embracing pandemic-driven change.
Article - McKinsey Quarterly

Closing the capability gap in the time of COVID-19
– Building capabilities that durably change workforce behaviors has never been easy, and the pandemic has made it harder. But some organizations have found approaches to thrive in recovery and beyond.
Article - McKinsey Quarterly

Mental health in the workplace: The coming revolution
– Employees are in need and are demanding better coverage. Here’s how leading companies get mental health coverage right.

PURPOSE BEYOND THE PANDEMIC

Article - McKinsey Quarterly

Purpose, not platitudes: A personal challenge for top executives
– To harness the power of corporate purpose, CEOs and other senior executives must pressure-test that purpose with their teams, employees—and themselves.
Article - McKinsey Quarterly

More than a mission statement: How the 5Ps embed purpose to deliver value
– Your company’s purpose strengthens resilience and creates value—if it’s genuine. A new framework highlights a detailed approach to embedding purpose throughout your organization.

THE FUTURE OF ASIAN COMPANIES

Article - McKinsey Quarterly

Emerging stronger, fitter, faster: The rise of the Asian corporation
– Leading CEOs in Asia explain how COVID-19 has accelerated five business trends in the region and why they’re confident that unprecedented opportunities lie ahead.
Interview - McKinsey Quarterly

What will (and won’t) change in the future of Asia: An interview with the CEO of DBS
– The continued economic integration of Asia will open up opportunities for savvy businesses, predicts Piyush Gupta.
Interview - McKinsey Quarterly

Using ecosystems to reach higher: An interview with the co-CEO of Ping An
– Expect digital to further blur industry lines, supercharge scalability, and loosen geographical restraints for professional services, says Jessica Tan.
Interview - McKinsey Quarterly

Addressing society’s pain points: An interview with the CEO of Ayala Corporation
– Jaime Augusto Zobel de Ayala reflects on Asia’s imperative, and his own, to find inclusive and creative solutions to complex and uncertain challenges.
Interview - McKinsey Quarterly

Why a cut-and-paste approach to digital transformation won’t cut it: An interview with the founder of Biocon
– Asian companies can reap many benefits if they not only embrace but also truly understand digital innovation, says Kiran Mazumdar-Shaw.
Interview - McKinsey Quarterly

Private equity and the pandemic: An interview with the CEO of Hahn & Company
– Scott Sang-Won Hahn, CEO of the South Korean private-equity firm Hahn & Company, discusses forces at work in his country and how the dynamics unleashed by COVID-19 are an impetus for change.
Interview - McKinsey Quarterly

How the State Bank of India is learning from crisis
– Rajnish Kumar, chairman of India’s largest bank, discusses COVID-19, digital transformation, and the future of work in financial services.
Interview - McKinsey Quarterly

How Asia’s largest pharma is leveraging its values to navigate the COVID-19 crisis
– Christophe Weber, CEO of Takeda Pharmaceuticals, discusses challenges to globalization, principles in the face of crises, and new opportunities when companies pull together.
Interview - McKinsey Quarterly

Prioritize people in times of crisis: An interview with the CEO of BHP
– Mike Henry explains the importance of social value in decision making and why relationships lie at the heart of business resilience.
Interview - McKinsey Quarterly

Rallying around purpose: An interview with the managing director and CEO of Insurance Australia Group
– Digital technologies are important, but “good, old-fashioned trust” is indispensable, says Peter Harmer.
Interview - McKinsey Quarterly

How the CEO of Samsung SDS sets a course for ‘humble and speedy’
– Won-Pyo Hong, CEO of Samsung’s information- and communications-technology arm, explains how a collaborative approach helps his South Korea–based company drive digital transformations globally.
Interview - McKinsey Quarterly

How an Australian resources company makes ESG a priority
– Karen Wood, chair of South32, talks about what makes the company’s purpose and strategy resilient in unpredictable times.
Interview - McKinsey Quarterly

Driving for resilience: An interview with the CEO of India’s Tata Motors
– Guenter Butschek, CEO of Tata Motors, shares his perspectives on the COVID-19-era challenges of leading a major global automotive company based in India, and the opportunities just up the road.
Interview - McKinsey Quarterly

Speeding up to become even more consumer-obsessed: An interview with GSK’s Keith Choy
– The leader of GlaxoSmithKline’s Asia–Pacific Consumer Healthcare group describes how his organization is speeding up to serve consumers, despite the heightened uncertainty of COVID-19.
Interview - McKinsey Quarterly

Asia at the speed of light: An interview with the head of ReNew Power
– The energy transition will remake Asia, says Sumant Sinha, managing director of ReNew Power.