Our Insights

Article

The three building blocks of successful customer-experience transformations

– Meeting new consumer needs and expectations is critical to post-COVID-19 business success. Here’s a proven formula for upgrading... customer experience.
Article

Analytics helps global business services fuel resilience and return

– As companies navigate the COVID-19 reset, global business services organizations can deploy advanced analytics to equip leaders... with the information needed for better, faster decision making.
Article

How great supply-chain organizations work

– When redesigning a supply-chain organization, it’s intuitive to look to successful companies’ design choices. But... our research finds that other factors correlate better to bottom-line performance.
Article

The Fourth Industrial Revolution and manufacturing’s great reset

– Manufacturers that are ahead in scaling advanced production technologies are successfully navigating four durable shifts that... are critical to managing unprecedented disruption.
Article

Engaging employees to use analytics: How mining companies solve the adoption challenge

– Advanced analytics can drive value only if employees use them to make decisions. But adoption is often the biggest stumbling block... in analytics initiatives. Here’s how to get it right.
Article

Reimagining procurement for the next normal

– Procurement has led the way out of a crisis before, and can again. But success will mean rethinking every aspect of the function.
Survey

The imperatives for automation success

– New survey findings show that organizations that successfully automate business processes follow a few common practices.
Article

Operations-driven sustainability

– Optimizing operations can unlock simultaneous environmental and financial benefits.
Report - McKinsey Global Institute

Risk, resilience, and rebalancing in global value chains

– Companies need an understanding of their exposure, vulnerabilities, and potential losses to inform resilience strategies.
Article

Industry 4.0: Reimagining manufacturing operations after COVID-19

– Industry 4.0 technologies were already transforming manufacturers’ operations before the pandemic. Now adoption is diverging... between technology haves and have-nots.
Article

Resetting supply chains for the next normal

– The coronavirus pandemic’s unprecedented tests are inspiring companies to consider bold moves in rebuilding their supply... chains for the future.
Sorry, we couldn't find any results. Try removing some filters.

Connect with McKinsey Chile