Thomas (Tom) cofounded and leads McKinsey’s Public Sector Practice in the Americas and has advised US federal and state governments, as well as governments in more than 20 countries. As a trusted advisor, he helps clients identify solutions to complex problems in a range of sectors, including security, public finance, healthcare, transportation, infrastructure, and economic development.
With a deep commitment to improving government management and identifying opportunities for innovation, Tom has worked with clients on strategy, operations, customer experience, analytics, technology, and organizational transformation. His work with senior leaders in some of the largest government agencies in the world has helped improve operations and enhance the lives of the citizens they serve. Tom is actively involved in the firm’s research on government transitions, advanced analytics, and digitization.
Published work
“Moving teams from campaign to transition: Five things to get right,” McKinsey & Company, November 2020
“Coordinating workforce development across stakeholders: An interview with ManpowerGroup CEO Jonas Prising,” McKinsey & Company, October 2018
“The AI factor in talent management: An interview with Catalyte’s Jacob Hsu and Mike Rosenbaum,” McKinsey & Company, September 2018
“Adapting education to the demands of a rapidly changing economy: An interview with Chancellor Eloy Ortiz Oakley,” McKinsey & Company, August 2018
“Advice from Silicon Valley: How tech-sector practices can promote innovation in government,” McKinsey & Company, July 2018
“Creating an effective workforce system for the new economy,” McKinsey & Company, July 2018
“What CEOs can teach the next US president,” McKinsey & Company, July 2016
“Tax Myths: Dispelling myths about tax transformation in rapidly growing economies,” McKinsey & Company, September 2015
“Better for less: Improving public sector performance on a tight budget,” (PDF–750 MB), McKinsey & Company, July 2011
“The public-sector productivity imperative,” (PDF–441 KB), McKinsey & Company, March 2011
Education
Princeton University
MPA (Fulbright Scholar, Truman Scholar)
Macalester College
BA, political science