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Tanguy Catlin

Senior Partner, Boston
Works with major financial institutions and leads McKinsey Digital 20/20 diagnostic solutions, helping companies rapidly gauge and strengthen their digital capabilities to improve financial performance

About Tanguy

Tanguy helps companies build out their digital capabilities to deliver rapid results and sustained growth. He leads McKinsey’s digital hub in the Northeast and until recently, the firm’s property and casualty insurance work in North America. He is also a leader of McKinsey’s digital strategy work and Digital 20/20 suite of assessments that allows organizations to clearly identify their digital strengths and weaknesses and compare these against hundreds of organizations around the world.

In his client work, Tanguy helps leading global financial-services firms with analytics transformations, digitally enabled business model transformations, and core-technology-modernization programs. He also serves insurance clients more broadly on issues ranging from strategy and organization to claims and underwriting.

Tanguy’s recent client engagements include assisting a top ten property-and-casualty and life insurer in building an internal digital agency, helping a US multiline carrier accelerate test-and-learn capabilities and a personalization engine for its online channel, and working with a number of major multiline companies to optimize their marketing spending across media, channels, and products.

In addition to his client work, Tanguy frequently contributes to industry publications and authors reports, and white papers on issues confronting the insurance industry.

Through his undergraduate and graduate studies, Tanguy was a Siebel scholar and Fulbright fellow. He is currently a member of the MIT Sloan alumni board and a former board member of the Massachusetts chapter of March of Dimes, a non-for-profit organization that works to improve the health of mothers and babies.

Published work

The drumbeat of digital: How winning teams play,” McKinsey Quarterly, June 2019

Twenty-five years of digitization: Ten insights into how to play it right,” McKinsey Global Institute, May 2019

3 digital strategies for companies that have fallen behind,” Harvard Business Review, February 2019

A winning operating model for digital strategy,” McKinsey & Company, January 2019

Digital strategy: The four fights you have to win,” McKinsey Quarterly, October 2018

Claims in the digital age: How insurers can get started," McKinsey & Company, April 2018

How insurers can get the most out of a digital transformation in 2018,” McKinsey & Company, February 2018

Why digital strategies fail," McKinsey Quarterly, January 2018

Insurance beyond digital: The rise of ecosystems and platforms,” McKinsey & Company, January 2018

What successful digital transformations have in common," Harvard Business Review, December 2017

How digital reinventors are pulling away from the pack," McKinsey & Company, September 2017

Insurers’ digital reality—fewer premiums, more competition,” McKinsey Quarterly, May 2017

A strategy for a digital age,” McKinsey & Company, March 2017

Insurtech--the threat that inspires," McKinsey & Company, March 2017

"Building momentum for cultural change," McKinsey & Company, March 2017

"Making digital strategy a reality in insurance," McKinsey & Company, September 2016

The growth engine: Superior customer experience in insurance,” McKinsey & Company, April 2016

"Does your team think digitally?Harvard Business Review, October 2015

Podcast

"How to avoid digital-strategy pitfalls," McKinsey & Company, September 2018

Past experience

P&G
Manager, finance and product supply

Education

MIT Sloan School of Management
MBA, (MIT Sloan Trust Merit Award)

The Université catholique de Louvain, Louvain School of Engineering
MS, materials science (Belgian American Educational Foundation Scholar)