Rohit is a thought leader in consumer and digital topics in healthcare. He has worked on a variety of strategic and transformation topics with payers, providers, integrated delivery networks, and health-service institutions.
Examples of his recent client work include the following:
- designing a patient-engagement transformation to improve the quality of care, reduce costs, and enhance the patient experience
- driving consumer-driven-growth initiatives in Medicare Advantage and ACA segments
- diagnosing the most critical social determinants that have an impact on consumers’ health, and launching at-scale efforts to address them
- leading end-to-end transformations at multiple payers
Rohit has also a published author on the topic of consumer engagement in healthcare and coleads McKinsey’s extensive primary research on the topic.
Prior to McKinsey, Rohit led a business incubator and was a product manager at Trilogy.
Published work
“Genomic sequencing: A vital tool in combatting the pandemic,” McKinsey & Company, April 2021
“Next-generation member engagement during the care journey,” McKinsey & Company, July 2019
“Healthcare consumerism 2018: An update on the journey,” McKinsey & Company, July 2018
“Enabling healthcare consumerism,” McKinsey & Company, May 2017
“Great customer experience: A win-win for consumers and health insurers,” McKinsey & Company, April 2016
“Improving acquisition and retention in Medicare,” McKinsey & Company, March 2016
“Debunking common myths about healthcare consumerism,” McKinsey & Company, December 2015
Past experience
Trilogy
Business incubator leader and product manager
Education
Northwestern University, Kellogg School of Management
MBA
Indian Institute of Technology
BTech, computer science and engineering