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Renny Thomas

Senior PartnerMumbai

Leads McKinsey’s banking work across Asia–Pacific and supports the rapid growth of Asia's banking sector, helping build new institutions from scratch and transforming leading institutions to leverage the cutting edge of data and analytics

Renny Thomas is a senior partner at McKinsey who leads the firm’s banking work across Asia–Pacific. He is a client and global-thought leader, particularly regarding technology-driven innovation in banking. In his experience over more than two decades at McKinsey, he has worked with more than 30 leading financial institutions from across North America, Europe, and Asia on issues related to strategy, organization, sales and marketing, risk, IT, and operations to help grow and transform institutions.

He has also worked extensively across a number of markets in Asia including India, Singapore, Indonesia, Vietnam, Malaysia, Australia, and Thailand, and has extensive experience in transformation and building disruptive business models. His work has included the following:

  • building a new digital wealth-management business for a leading banking in the region
  • building a market-leading securities-and-investments business
  • setting up new core tech platforms, including neo cores
  • building conversational engagement platforms for customer servicing and engagement
  • supporting a leading financial institution in Asia as it built and launched a digital bank
  • driving a rapid performance transformation of a retail and small and medium-size enterprise franchise in Southeast Asia
  • building disruptive digital business models for an asset manager and an insurer
  • driving digitization and sales transformation for a large incumbent bank
  • leading the thought process on the future of banking and AI business models, and has led several knowledge initiatives on this front both in Asia and around the world

In addition to this, he also recently led a global effort on the AI bank of the future.

Renny has a bachelor’s degree in electrical engineering and an MBA, both of which were completed with honors.

Published work

Indian banks: Building resilient leadership,” McKinsey & Company, August 2023

The next frontier of customer engagement: AI-enabled customer service,” McKinsey & Company, March 2023

How Asian banks are rethinking the payments game,” McKinsey & Company, February 2023

Digital and AI-enabled wealth management: The big potential in Asia,” McKinsey & Company, February 2023

Building a winning AI neobank,” McKinsey & Company, November 2022

Shaping the future of Thai banking: Reinventing purpose to ignite growth,” McKinsey & Company, November 2022

Merchant acquiring at the crossroads: An industry reinvents itself,” McKinsey & Company, September 2022

Banking on growth: Ensuring the future prosperity of Japan,” McKinsey & Company, August 2022

Mobile wallets: Southeast Asia’s new digital life hack,” McKinsey & Company, May 2022

Social media as a service differentiator: How to win,” McKinsey & Company, April 2022

Future of Asia: The future of financial services,” McKinsey & Company, October 2021

Platform operating model for the AI bank of the future,” McKinsey & Company, May 2021

Beyond digital transformations: Modernizing core technology for the AI bank of the future,” McKinsey & Company, April 2021

AI-powered decision making for the bank of the future,” McKinsey & Company, March 2021

Reimagining customer engagement for the AI bank of the future,” McKinsey & Company, October 2020

2030: a banking odyssey,” Livemint, December 2018

How financial services incumbents can keep up,” Livemint, September 2017

Charting the Indian banking sector's future,” Livemint, June 2017

Mastering new realities of India’s banking sector,” McKinsey & Company, June 2017

Four innovative ways Asian banks can create actionable insights from customer data,” McKinsey & Company, April 2013


Indian Institute of Management, Ahmedabad

Indian Institute of Technology, Delhi
BTech, electrical and electronics engineering