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Oleg Bestsennyy

PartnerNew York

Supports leading healthcare organizations on designing and deploying the next-generation models of care using advanced analytics and new digital technologies

Oleg leads McKinsey’s next-generation care models domain. He has extensively served payers, providers, and private equity firms on a range of topics related to care models including telehealth, broader virtual care, and care management.

Examples of his recent client work include the following:

  • serving leading payers and providers on large transformations of care management pathways, including redesign and scale up of care programs
  • serving leading private equity and principal investor institutions on strategic scans, assessments, and due diligence of telehealth, remote patient monitoring, population health management, care management, and healthcare member engagement companies
  • serving leading healthcare technology services companies in the digital health space on growth strategy setting and execution
  • leading care management operations transformations at national and large regional payers, identifying areas of opportunity to improve care management efficiency and effectiveness
  • ·overseeing operations to scale up a software-as-a-service web-based population health management platform for large accountable-care organization

Published Work

How payers could unlock value by improving transitions of care,” McKinsey & Company, July 2023

From facility to home: How healthcare could shift by 2025,” McKinsey & Company, February 2022

The role of personalization in the care journey: An example of patient engagement to reduce readmissions,” McKinsey & Company, August 2021

Telehealth: A quarter-trillion-dollar post-COVID-19 reality?” McKinsey & Company, July 2021

The untapped potential of payer care management,” McKinsey & Company, January 2021

Supercharging the ROI of your care management programs,” McKinsey & Company, August 2019

Past experience

Quality Health Ideas Inc.
Chief operating officer


Tepper School of Business, Carnegie Mellon University

Alcorn State University
BS, computer networks, industrial technology