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Héctor Roldán

Héctor leads large-scale technology and AI transformations for financial institutions in Latin America.

Héctor is a partner at McKinsey’s Santo Domingo office and leads McKinsey Technology for financial institutions in Latin America. He plays an active role in McKinsey’s banking to frontline initiative and digital and analytics work and participates in global leadership forums.

With more than 20 years of leadership experience, Héctor has built and scaled companies, led technology-driven transformation programs, and addressed systemic challenges in the financial services ecosystem. As a former CEO and CIO, he brings a distinctive perspective — shaping strategy at the highest level and ensuring delivery at scale. His work has translated vision into measurable results across leading banks in Brazil, Mexico, Colombia, Ecuador and other markets.

A recognized expert in AI-enabled business transformation, Héctor has led flagship programs in next-generation payments and fintechs, including the creation of national-scale payment ecosystems and the integration of large-scale acquisitions. He is known for guiding complex transformations from design through execution, enabling organizations to achieve lasting impact.

Beyond client engagements, Héctor advises regulators, speaks at major industry forums, and contributes to shaping the dialogue on how AI, technology and digital infrastructure are redefining financial services in emerging markets. He is fluent in English and Spanish and speaks German at a conversational level.

Some examples of recent work include:

  • Led the AI-enabled transformation of a leading Latin American bank, modernizing core platforms to boost resilience, cut incidents by over 30%, and accelerate product launch cycles by 40%.
  • Drove enterprise-wide adoption of agent-based architecture in a top-tier regional bank, embedding AI into operations, governance, and service delivery to enhance efficiency and agility.
  • Orchestrated post-merger technology integration for a regional bank, aligning core platforms and digital infrastructure to unlock synergy realization within 12 months.
  • Built and scaled within McKinsey’s LEAP portfolio one of Latin America’s most recognized fintech payment platforms, defining product strategy and growing transaction volumes 5x .

PAST EXPERIENCE

Deuna
CEO

Acepta
Managing Director

Simple Consulting Group
CEO

BCI
CIO

Banco Estado
CIO

Santander
Director - Head of Corporate Projects

IBM
Senior manager

EDUCATION

Stanford University
EP - Strategy & Organization

MIT Sloan School of Management
EC- Technology, Operations & Value chain Management

IEB
Executive master of science, banking and financial services

Thunderbird School of Global Management
Executive certificate, international management

Polytechnic University of Madrid
MBA