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Damian Lewandowski

Expert Associate PartnerMiami

Leads enterprise agentic AI transformations to rewire how organizations operate and innovate, advising clients on strategy, AI deployment, and the redesign of service operations

Damian is an associate partner based in our Miami office. He leads enterprise-scale agentic AI transformations, helping clients move from pilots to production-grade agentic ecosystems while driving the operating model and change-management shifts that make transformation stick. Combining technical fluency with business acumen, he designs, builds, and scales AI products that reimagine how organizations operate in the agentic world. He holds deep sector expertise in life sciences, medtech, and enterprise technology and is a recognized firm leader in agentic AI transformations.

Client examples:

  • leading an end-to-end agentic AI transformation for a global pharmaceutical company by designing, building, and deploying a full agentic platform, orchestrating a change-management and operating model redesign that reimagined the marketer journey and optimized marketer spend and campaign quality
  • architecting an agentic AI transformation for the customer service operations of a global medtech company, infusing AI agents into call center workflows and reengineering case routing, knowledge retrieval, and escalation logic to enable AI-assisted service at scale, reducing average handle time (AHT) improving CX metrics
  • defining the downstream growth strategy for a global AI provider, developing the commercial road map to accelerate enterprise adoption of LLMs and agentic solutions across target market segments, spanning go-to-market architecture, partner channel design, and use-case prioritization across regulated industries
  • leading an end-to-end talent acquisition transformation for a global services provider by designing the recruiter and candidate journey; building and deploying agentic AI products across sourcing, screening, and coordination workflows; and embedding a new operating mode

Before joining McKinsey, Damian specialized in finance engagements for federal government clients at another leading consulting firm. He is a licensed certified public accountant and played professional soccer before beginning his business career.

Education

University of Illinois Chicago
BA, accounting