Aliza is a leader in our McKinsey Digital and McKinsey Design Practices, focused on helping life-science and healthcare clients innovate and grow. She brings over 15 years of design industry and leadership experience to build customer and patient-centric businesses and products that improve people’s health and overall lives.
She is also a core founder and leader of McKinsey’s “future of work” initiative, which integrates design, organization, and real estate to reimagine employee experiences across industries.
Examples of her recent work include the following:
- creating a digitally enabled at-home pharmacy delivery business to grow the number of patients served, including launching a patient- and a clinician-facing app to create a differentiated experience for nurses, patients, and caregivers, and helped streamline operations
- transforming a leading life sciences company to become digitally enabled and customer-centric and create a leading customer-engagement platform to streamline employee and customer experience and take significant time out of the drug discovery process
- defining a real estate and employee experience strategy for a leading biopharma company to achieve the company’s innovation and employee satisfaction goals