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Physicians examine options in a post-COVID-19 era

In McKinsey’s US COVID-19 Physician Survey, physicians indicated they are optimistic about a return to pre-COVID-19 volumes but may shift their preferred sites of care and seek additional partnerships for financial support.
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The COVID-19 pandemic continues to be on the forefront of physicians’ minds as a humanitarian crisis. As these healthcare providers seek to deliver safe care to patients, they also are examining how to maintain their practices’ financial stability. In McKinsey’s Physician Survey, conducted in May 2020, physicians said they were now more likely to refer procedures and surgeries, physician visits, and diagnostic testing to non-hospital locations and to shift in-person visits to telehealth. Roughly a fourth of independent physicians say they are now more likely to pursue alignment with a larger organization, preferably another independent physician practice, to obtain financial and operational support. COVID-19 has also increased physicians’ feelings of burnout.

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About the author(s)

Jenny Cordina is a partner in McKinsey’s Detroit office. Rupal Malani, MD, is a partner in the Cleveland office. Laura Medford-Davis is an engagement manager in the Houston office. Nithya Vinjamoori is an associate partner in the San Francisco office.

The authors would like to thank Neha Patel, Eric Bochtler, and Ramya Parthasarathy for their contributions to this article.

This article was edited by Elizabeth Newman, an executive editor in the Chicago office.

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