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Financial decision-maker sentiment: Japan

An ongoing look at how the attitudes of financial decision makers in Japan are evolving during the COVID-19 pandemic.

Japan is much less optimistic than other Asian countries, and almost all Japanese financial decision makers are unsure or pessimistic about the economic recovery post COVID-19. Additionally, most consumers expect the economy and their personal financial situations to worsen in the next three months. One third of consumers are concerned about their job security; however half have nine months or more in savings to live off. Most consumers feel banks are performing below expectations and would like them to improve their websites to allow for more seamless online transactions.

About the author(s)

Eunjo Chon is a partner in McKinsey’s Tokyo office, David Hutchinson is a specialist in the New Jersey office, and Sameer Kumar is a partner in the Kuala Lumpur office.

The authors would like to thank Harshit Gupta for his contributions to this article.

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