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Financial decision-maker sentiment: India

An ongoing look at how the attitudes of financial decision makers in India are evolving during the COVID-19 pandemic.

Most consumers in India view the current economy as neutral or weak, though one third expect it to be stronger in three months. Over half are concerned about their job security and have four months or fewer of savings to live off. 40 percent feel their bank is exceeding their expectations with only 19 percent feeling performance is below expectations. The greatest unmet needs from banks during this period of economic uncertainty is allowing skipped loan payments and increasing ease for securing a line of credit.

About the author(s)

David Hutchinson is a specialist in McKinsey’s New Jersey office, Sameer Kumar is a partner in the Kuala Lumpur office, and Aditya Sharma is a partner in the Bengaluru office.

The authors would like to thank Manya Jain for her contributions to this article.

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