Insights on Artificial Intelligence

From machine learning operations and organizational change to ethical considerations and emerging use cases, this is QuantumBlack, AI by McKinsey’s latest thinking on how organizations can most effectively and responsibly use AI to create business value.

Featured Insights

Building the foundations for agentic AI at scale

Agentic AI scales on strong data. To capture value, tech leaders can agentify high-impact workflows, modernize data architectures, enforce data quality, and evolve operating models.
Read the article
3D image of colorful wires twisting together into a blue wire.
Rewired
The AI revolution in software development
-
If gen AI has a killer application, it’s software development—one of the most profound shifts in the history of programming.
An image of a futuristic environment, with people walking and sitting among large, glowing geometric structures that serve as portals to digital structures.
How to build businesses faster and better with AI
-
Artificial intelligence is rewriting the rules of creating corporate ventures. Here is a strategic playbook for business leaders ready to seize a defining growth opportunity.
In a modern room overlooking city lights, a group of people sit around a large table with multiple laptops, notebooks, and water bottles. Several women wearing headscarves focus on a laptop while others, including a man with clasped hands, take notes or lean over to observe.
Preparing the next generation of confident communicators in an AI-driven economy
-
JA Worldwide and McKinsey are using responsible generative AI to scale personalized communication coaching for students around the world.
This illustration depicts a hand in a suit sleeve holding a key, positioning it above a staircase-like structure with a keyhole on top, symbolizing the key to success or a solution to a problem.
Blog Post
State of AI trust in 2026: Shifting to the agentic era
-
Findings from McKinsey’s 2026 AI Trust Maturity Survey reveal progress in trust maturity, alongside persistent gaps in strategy, governance, and risk management.

AI for the enterprise

A path to resilience and renewal: A collection
View the collection

Essential Knowledge

Computer Neural Network Concept Image. Bright dots connected by glowing lines.
Seizing the agentic AI advantage
-
A CEO playbook to solve the gen AI paradox and unlock scalable impact with AI agents.
A cluster of silver and white cubes with scattered orange accents, resembling a complex network or data structure. Connecting the cubes are bright blue lines, against a blue gradient background.
McKinsey Technology Trends Outlook 2025
-
Which frontier technologies matter most for companies in 2025? Our annual tech trends report highlights the latest technology breakthroughs, talent trends, use cases, and their potential impact on companies across sectors.
Delicate blue and purple tendrils constantly expanding. These tendrils bear a resemblance to neurons, with luminous buds at their tips.
The state of AI: How organizations are rewiring to capture value
-
Organizations are beginning to create the structures and processes that lead to meaningful value from gen AI. While still in early days, companies are redesigning workflows, elevating governance, and mitigating more risks.
Light dots and lines evolve into a pattern of a human face and continue to stream off the the side in a moving grid pattern.
The economic potential of generative AI: The next productivity frontier
-
Generative AI is poised to unleash the next wave of productivity. We take a first look at where business value could accrue and the potential impacts on the workforce.

Industry perspectives

Hand holding a smartphone displaying floating shopping and payment icons, including a cart, discount symbol, and credit card.
From dashboards to decisions: Empowering merchants with agentic AI
-
Agentic AI can automate routine work and improve merchandising decisions at scale. Two McKinsey experts discuss what it takes to translate potential into performance.
Bridget McCormack headshot
Modernizing a 100-year-old business model with AI
-
Bridget McCormack, president and CEO of the American Arbitration Association, explains her organization’s revolutionary adoption of a native-AI approach.
Illustration. Rocket launching from the brain.
Blog Post
How AI could reinvent film and TV production
-
AI could transform every stage of the creative production process from script to screen. But it may alter not only how content is made but also who gets to make it.
marbles spiraling down circles
Blog Post
McKinsey helps pioneer an AI-native approach in dispute resolution
-
The American Arbitration Association–International Centre for Dispute Resolution (AAA-ICDR) announced the launch of its AI-native arbitrator, developed in collaboration with QuantumBlack, AI by McKinsey.

DATA SCIENCE FOR PRACTITIONERS

Insights from our Medium blog by data science professionals, for data science professionals.
Framework-Centered Design
QuantumBlack Medium blog post

Unlocking the value of clean, trusted data

Just as water keeps cities and industries alive, data keeps modern organizations moving. McKinsey research shows that data-driven organizations are 23 times more likely to acquire customers, and 19 times more likely to be profitable. Data is crucial to the decision-making that supports innovation, but like water, it only creates value when it flows clearly and reliably. When data flows are opaque or unreliable, even the most advanced risk engines and AI models cannot be trusted. If data is flawed, every decision downstream is compromised.
Read post

Want to learn more about how we help clients?

Learn more

More insights

A glowing digital shield at the center of a circuit board, symbolizing cybersecurity and data protection.
Securing the agentic enterprise: Opportunities for cybersecurity providers
-
The rise of agentic AI is exposing enterprises to new cybersecurity risks, creating extensive opportunities for providers that...

Connect with QuantumBlack

Contact us