Voices on Infrastructure: Reimagining transit in a post-COVID world
June 2021

Voices on Infrastructure: Reimagining transit in a post-COVID world

This edition of Voices shares perspectives on reshaping the industry for the next normal, including technology platforms, changing customer preferences, sustainability, and ways to win ridership.

Articles in this issue


The future of urban transit: A conversation with leaders from Uber and Via

– Countless realities—changing customer expectations, the COVID-19 pandemic, technology—are reshaping urban transit. David Reich and Chris Snyder share their visions for the future.

Building a transport system that works: Five insights from our 25-city report

– We benchmarked urban-transport systems in 25 cities around the globe to find out what goes into the making of a smooth commute.

A more personalized world: An interview with the CEO of Tokyo Metro

– Improved technology with better data, more attractive destinations, and increased harmony with infrastructure show how public transportation can help riders spend their days doing what they like.

Winning ridership for the next normal

– Transit agencies may need to win over former and new riders. Eight ideas can help them better meet rider needs.

Tapping into the future of transport with the hyperloop

– In this video, Virgin Hyperloop CEO and cofounder Josh Giegel outlines his vision for mass adoption by the end of the decade.