Digital Reinvention: Unlocking the ‘how’

February 9, 2017 – Digital technology, despite its seeming ubiquity, has only begun to penetrate industries. As it continues its advance, the implications for revenues, profits, and opportunities will be dramatic.

February 22, 2017 – A successful digital transformation requires making trade-off decisions. Here’s how successful CEOs guide their businesses’ reinvention.

March 1, 2017 – Companies need to increase revenues, lower costs, and delight customers. Doing that requires reinventing the operating model.

March 7, 2017 – Each company’s path to a new operating model is unique. But successful transformations are all constructed with the same set of building blocks.

July 20, 2017 – Risk aversion, weak customer focus, and siloed mind-sets have long bedeviled organizations. In a digital world, solving these cultural problems is no longer optional.

March 22, 2017 – Technology has finally advanced to the point where marketers can use real-time data in a way that is both meaningful to customers and profitable for companies.

July 27, 2017 – A quick-service restaurant chain with thousands of outlets around the world is using data to drive a successful turnaround, increase customer satisfaction, and grow revenues.

September 25, 2017 – How one large Malaysian business put customer focus, agile work methods, and design thinking at the core of its digital transformation.

September 12, 2017 – APIs are the connective tissue in today’s ecosystems. For companies who know how to implement them, they can cut costs, improve efficiency, and help the bottom line.

October 2, 2017 – Companies may be able to get digital transformations off the ground by separating digital from conventional IT, but that approach is not sustainable. Here’s a better way.